Fire Administration Program Coordinator

Overview

The Fire Program Coordinator provides payroll and billing support for Eugene Springfield Fire for both the Cities of Eugene and Springfield. This position answers questions regarding payroll from Fire personnel, runs reports, and researches errors between the three systems to process payroll. The position will work in ambulance billing, closing invoices, posting cash, and working with the Cities third party billing vendor.

This position requires a high level of attention to detail and discretion.

Final date to receive applications: Monday, January 26, 2026, at 5 p.m. P.T. Accepting Online Applications Only. Information on

How to Apply

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Classification: Program Coordinator, AFSCME

Salary: $31.31 - $39.03 hourly / $65,124.80 - $81,182.40 annually. The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department, Division: Eugene Springfield Fire, Fire Administration and Support

Union Representation: American Federation of State, County and Municipal Employees (AFSCME)

Work Location: Emergency Services Training Center, 1705 W 2nd Avenue Eugene, OR 97402

Work Schedule: Monday - Friday, 8:00 a.m.

- 5:00 p.m. with the flexibility per business need.

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits.

Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

• Assist with preparation and coordination of requests for payroll information.
• Coordinate timesheet information through three different systems to submit to each City in time for payroll to finish processing pay checks.
• Research payroll questions as requested.
• Utilize independent judgment to establish tracking systems for performance management, scheduling, and workerield compensation claims.
• Become familiar with 3 union contracts and how the contracts interact with payroll.
• Process personnel actions with high attention to detail and in compliance with union contracts and City procedures.
• Provide support to department financial operations, including developing, implementing, and maintaining tracking systems.
• Research and extract data checking for discrepancies and looking for program improvements.
• Work through and respond to employee and management questions and initiate the follow-up response by tracking down relevant data and/or information and developing a response.
• Review programmatic or operation processes and procedures; make recommendations for improvements and help in the implementation of changes to the processes and procedures.
• Work with third party Ambulance Billing Vendor to assist with researching and answering questions.
• Review and answer questions from insurance or patients related to ambulance transport billings.
• Assist with response to public records requests for medical records in compliance with HIPAA protections.
• Reconcile ambulance billing cash payments.
• Perform related and other duties as assigned.

Minimum Qualifications

Experience

• Four years of progressively responsible office or administrative support experience; including two years' experience in payroll, billing, or a related field.

Education

• High school diploma or G.E.D. equivalent.
• Associate degree or college course work in business administration, human resources, or public safety is desirable.

Background

• Must pass a background check.

The ideal candidate will have the following knowledge, skills, and abilities:

Knowledge of:

• Basic mathematical, accounting and budgeting principles.
• Customer service methods and principles, including de-escalation skills; modern office methods and practices; report preparation techniques.
• Computers and related software applications (e.g., Microsoft Office Suite, Adobe, etc.).

Ability to:

• Perform work involving independent judgment, accuracy, confidentiality, and attention to detail; demonstrate professionalism and consistency.
• Develop and maintain…