Specialist; Limited

Join to apply for the Real  (Limited Duration) role at Oregon Department of Transportation
.

5 days ago – Be among the first 25 applicants.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Other

Industries:
Government Administration

• Initial Posting Date: 01/07/2026
• Final date to receive applications: 01/14/2026
• Agency:
  Department of Transportation
• Salary Range: $3,856 – $5,325
• Position Type:
  Employee
• Position Title:
  
  Real  (Limited Duration)

Bring your customer service skills to the Eugene DMV as a Real . In this role, you will assist the public with obtaining Real  identification cards, answering questions related to Real  providing customer service for Oregonian’s looking to obtain documents that comply with the Real .

This is a limited duration appointment that is expected to end on or before June 30, 2027. Limited duration appointments are benefits eligible and have a designated maximum length of service. This position has the potential to become permanent.

We encourage people from all backgrounds and abilities to apply.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

• Help the public with obtaining Real , instruction permit or identification cards.
• Serve as a primary representative in the office for Real .
• Accurately produce photo licenses, instruction permits and identification cards.
• Administer, correct and explain driver license knowledge test. Conduct vision tests.
• Explain state and federal requirements for different driver and identification transactions.
• Provide exceptional customer service while following privacy laws.
• Communicate clearly with customers from diverse backgrounds to accurately answer complex questions.
• Collaborate with office leaders and managers to ensure efficient operations related to issuing Real .
• Examine documents for eligibility prior to issuing credentials.
• Prepare daily reports and balance transactions at the end of each day.
• Travel to other offices in the region to perform relief work.
• Work is performed in a DMV office setting with extensive face to face interaction with the public.
• To request a copy of the position description, please email ODOTRecruitmentgon.gov.

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range.
• Salary increase by 6.95% for PERS members once eligible.
• Public Service Loan Forgiveness opportunity.

• Two years of public contact/customer service experience involving dealing with the public in person or by phone providing information about services/programs or explaining and/or applying rules, regulations and procedures.
• Experience or training using computers to retrieve and input data.
• Three months experience collecting money and making change.
• Completion of an associate’s degree will substitute for one year of the public contact experience.

• Experience working in a fast-paced environment and dealing with stressful situations.
• Demonstrated computer literacy and reading comprehension skills.
• Experience providing excellent customer service.
• Experience handling multiple assignments with frequent interruptions.
• Experience effectively interpreting complex rules and policies to customers or clients.

• Complete the following required steps:
  • Fill out the application or attach a resume. Contact the recruiter if needed.
  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.
• After you submit your application, respond to the public records request authorization and gender identity questionnaire.
• If you are a veteran, you may receive preference. Upload required documents after submission.

• For questions, call 503‑931‑1206 or email ODOTRecruitment
  
  TPgon.gov.

• Effective Feb. 1, 2026, the compensation plan will be increased to reflect a Cost‑of‑Living…