Lead Dock Door Technician

Job Title Lead Dock Door Technician

Job Description Summary We are seeking a skilled and proactive Lead Dock Door Technician to take full ownership of dock door and dock leveling system maintenance across our operations. This role is responsible for developing and executing a comprehensive maintenance program, including preventive schedules, repair protocols, and safety standards. The ideal candidate will be hands‑on, detail-oriented, and capable of leading dock door maintenance efforts with minimal supervision.

• Program Ownership:
  • Develop, implement, and manage dock door and dock leveler maintenance programs.
  • Create preventive maintenance schedules and ensure consistent execution.
  • Maintain documentation of service records, inspections, and repairs.
• Technical Expertise:
  • Perform commercial and industrial maintenance and repairs on overhead doors and dock leveling systems.
  • Troubleshoot and repair mechanical, hydraulic, pneumatic, and electrical systems.
  • Conduct inspections and ensure systems meet operational and safety standards.
• Leadership & Support:
  • Serve as the primary point of contact for dock door‑related issues.
  • Train and support technicians or maintenance staff as needed.
  • Collaborate with operations and facilities teams to prioritize and schedule repairs.
• Safety & Compliance:
  • Work from ladders, scaffolding, and aerial lifts while adhering to PPE and fall protection requirements.
  • Ensure all work complies with company safety policies and OSHA standards.

• Proven experience installing, diagnosing, repairing, and maintaining commercial overhead steel doors and dock levelers.
• Strong working knowledge of mechanical and electrical systems.
• Welding and fabrication experience is a plus.
• Must own a complete set of tools required for the role.
• Ability to lift up to 75 pounds and work in physically demanding environments.
• Valid driver’s license with a clean driving record.
• Willingness to travel as needed.
• Complete all required C&W Safety Training as scheduled annually.
• Comply with C&W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hours.

• Technical Proficiency
• Initiative
• Flexibility
• Multi‑Tasking
• Sense of Urgency
• Strong communication skills
• Ability to work as a team
• Lead by example

• High School Diploma or GED Equivalent
• Graduate of apprentice program or trade school preferred

• 5+ years of related work experience in operating mechanical, electrical, and plumbing systems in a commercial property setting

• Appropriate license/permit for trade as may be required, e.g., Journeyman or Master Electrician License or City Licenses, such as Refrigeration Certificate of Fitness, High Pressure Boiler License, High Pressure Steam Operator, etc.
• May be required to have certification as a Universal Technician for CFC’s depending on market licensure requirements
• Possess and maintain a valid driver’s license and good driving record with periodic checks (where applicable)
• Basic Computing Skills in Outlook, Excel & Word
• Experience in operation, maintenance and basic repair of HVAC, boilers, heaters, pumps, refrigerant systems, compressors, water systems, etc.
• Knowledgeable in energy management systems, techniques and operations.
• Thorough knowledge in all building systems operations, maintenance and repair.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is…