Master Instructor Driver Development Programs Job Etobicoke area,Ontario Canada,Transportation

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Description

The Master Instructor, Driver Development Programs is the highest-level instructional authority within Purolator’s Driver Development portfolio.

This role provides national leadership in driver training, evaluation standards, and instructional excellence across all vehicle types and license classes. The Master Instructor is responsible for upskilling Operations Trainers, Frontline Managers, and Health and Safety to ensure consistent, compliant, and high-quality driver evaluations across the network.

Responsibilities

Master Instructor for all Driver Development programs nationally

Establish and uphold national standards for driver evaluations, scoring, and certification

Conduct advanced and high-risk driver evaluations as required

Upskill and certify Operations Trainers, Frontline Managers, and Transportation Safety Specialists on programs and evaluations

Lead evaluator calibration sessions to ensure national consistency

Provide coaching and developmental feedback to evaluators, instructors and leaders

Act as subject matter expert (SME) for driver training programs, evaluations and instructional delivery

Partner with the L&D Consultant to design and update curriculum, facilitator guides, and evaluation tools

Partner with Operations, Safety, HR, and Fleet to assess emerging driver behaviour trends and evolving vehicle technologies (including electric platforms and advanced in-cab systems), converting insights into future-ready learning strategies and vehicle familiarization programs that strengthen safe performance and technology adoption across the network.

Deliver classroom, virtual, and on-road training programs nationally

Support rollout of new Driver Development initiatives

Collaborate with Operations, Safety, HR, and Fleet partners for

Ensure compliance with Corporate Policies, regulatory requirements, and safety standards

Maintain training records and administration duties for the LMS and driver development programs documentation

Perform other related duties as assigned

Requirements

Valid AZ/Class 1A Driver’s License (or provincial equivalent)

Clean Driving Abstract

Demonstrated experience conducting commercial driver evaluations

Proven experience delivering technical or skills-based training

Strong knowledge of commercial vehicle operation across multiple vehicle types and license classes

Ability to travel nationally as required

Work various hours (morning, afternoon or overnight) as required

Successfully complete a criminal record check and employment verification to qualify

Obtain a clear Police Clearance Certificate when required

Experience

5+ years commercial driving experience (multi-vehicle exposure preferred)

Experience in trainer-of-trainers or evaluator certification capacity

Experience contributing to curriculum or instructional material development

Adult Education Certificate (or equivalent instructional certification) required, or willingness to obtain within 12 months of appointment

Strong facilitation, coaching, and leadership skills

Strong organizational and problem-solving skills

Exemplifies and consistently demonstrates our core competencies of customer focus, communication, collaboration, trust, and self-development

Must be fully bilingual in French and English (written and verbal), with the ability to facilitate training, conduct driver evaluations, and develop program documentation fluently in both languages.

Skills

Adult Learning Training Best Practices Training Standards and Procedures

Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POS…


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