ServiceNow Developer

Job description

Hire Art is helping an on-demand, autonomous ride-hailing company find a Service Now Developer to maintain and enhance its Service Now ecosystem while serving as a technical lead across the platform.

In this role, you’ll work closely with the platform owner and architect to design scalable, high-quality solutions that align with business objectives. You’ll provide technical leadership, guide best practices, and mentor team members while driving continuous improvement across the Service Now environment.

The ideal candidate is technically strong, solutions-oriented, and comfortable leading complex initiatives in a fast-paced environment.

As a Service Now Developer, you'll:

Champion and evangelize best practices for Service Now development and administration.

Act as a technical lead on Service Now projects, guiding implementation strategy and execution.

Serve as the subject matter expert for ITAM, ITOM, integrations, Flow Designer, scoped applications, and automated testing frameworks.

Design, develop, and refine Service Now workflows and functionalities to align with business needs.

Collaborate with the platform owner, architect, and IT applications teams to ensure seamless platform performance.

Engage with stakeholders to gather requirements, translate them into scalable workflows, and provide ongoing platform support.

Lead complex integrations and technical solution design across systems.

Stay current on new Service Now modules, features, and best practices to continuously improve the platform.

Requirements

6+ years of hands-on Service Now development and administration experience

Strong experience with ITAM, ITOM, integrations, Flow Designer, scoped applications, and Automated Testing Framework

Experience leading technical projects or serving as a platform SME

Ability to translate business requirements into scalable technical solutions

Strong communication and stakeholder engagement skills

Service Now Certified Application Developer certification is preferred

Hardware or Software Asset Management certification strongly desirable

HR Service Delivery certification is a plus!

Benefits:

Pre-tax commuter benefits

Employer (Hire Art) Subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)

Flexible Spending Account for healthcare-related costs

Hire Art covers all costs for short and long-term disability and life insurance

401k package

Commitment: This is a full-time, ongoing contract position staffed via Hire Art. The role is hybrid (requiring three days per week onsite) and is available to candidates local to the Foster City, CA area.

Hire Art values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.