Senior Communications Analyst

Company Overview

BMO is an organization driven by a shared

Purpose:

Boldly Grow the Good in business and life. It calls on members of its team, to create lasting, positive change for its customers, its communities, and its people. By working together, innovating, and pushing boundaries, BMO transforms lives and businesses, and powers economic growth around the world.

As a contract worker on the BMO team, you are valued, respected, and heard, and you have more ways to grow and make an impact. BMO strives to help you make an impact from day one – for yourself and BMO's customers.

Job Description

BMO is currently sourcing for a Senior Communications Analyst position on a 12- month contract.

This role is within the Employee Technology Experience team. They handle the internal technology communications for Engineering and Technology Resiliency & Experience Operations groups, enterprise-wide communications, and internal website content for intranet sites. The selected candidate will be working on various ad hoc projects as well as “return to office” and “new ways of working” content.

Here are some of the key requirements and responsibilities included in this role:

RESPONSIBILITIES INCLUDE (but are not limited to):

• An expert in the creation and management of technology content for various types of audiences with the primary focus on employee experience

• An effective and professional communicator at all levels of an organization, with an ability to package and present complex ideas in terms understood by audiences with various levels of technical acuity

• A leader in building change management strategies and plans for key and complex initiatives

• Creating communications

• Following detailed communication processes to get approval for distribution

• Creating website content

• Collaborating with different partners in the enterprise

Key Accountabilities:

Planning and Execution

• Provide leadership and create resources for employee-facing materials to enhance the employee experience

• Assess all content and packaging requests in areas of responsibility to determine relevancy, appropriateness, pacing and sequencing, and alignment to business priorities

• Liaise with employees at all levels/roles to maintain an understanding of requirements and key messaging

• Create change management plans to enhance the employee experience and ensure messaging is aligned with these plans

• Create content that is simplified, that anyone can understand and with an experience lens applied to everything crafted

• Creation of visual presentations that provide clear and simple messaging for audiences at all levels

• Proactively develop and manage content from key initiatives and projects, such as, employee experience opportunities in support of Engineering and Technology Resiliency & Experience Operations groups. This includes change management strategy, key message development, vehicle selection, creation/writing/editing, packaging, production and distribution, ensuring appropriate coordination and consolidation across initiatives and programs. This can include:
- Online, email and in-hand employee communications
- Deliver newsletters and leader toolkit content
- Delivery of content via intranet and PowerPoint presentations

• Senior leader resource packages to share with business teams
- Kick-off decks for key initiatives or projects
- BMO-customized guides/web materials for BMO technology tools

• Ensure simplicity, clarity and conciseness of all resources, accessibility requirements, availability in both official languages.

• Once approved, distribute and publish either through email or online or oversee the management of the distribution in accordance with communications standards and policies.

• Ensure all assigned tasks are completed in a timely manner to acceptable quality standards.

• Develop measurement plans to ensure the various engagement vehicles are meeting business objectives and the needs of our employees.

Counsel and best practice

• Combine subject matter understanding, communications expertise and organizational knowledge to bring strategic, professional communications counsel to functional leadership and departmental teams, as needed.

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