Delivery Robot Coordinator

Job description

Hire Art is helping our client hire a proactive and detail-oriented Delivery Robot Coordinator to join its coordinators team.

This role is responsible for the deployment and overseeing operation of semi-autonomous delivery robots. You will ensure timely deliveries, maintain fleet efficiency, and provide remote support in challenging situations.

The ideal candidate has strong problem-solving skills and the ability to react quickly to operational issues. We're looking for candidates who are punctual and have a high sense of accountability.

As a Delivery Robot Coordinator, you'll:

Deploy robots on schedule to meet delivery timelines.

Ensure an adequate number of robots are available for delivery.

Manage fleet operations, including monitoring battery levels and overall system efficiency.

Handle robots via remote control in difficult scenarios.

Support order fulfillment processes and ensure seamless coordination.

Respond to incoming reports related to robot performance and order issues.

Identify and report technical issues with robots.

Solving technical issues with robots using known workarounds.

Document and escalate order-related concerns as needed.

Requirements

Proficiency in the English language for effective communication with colleagues and support staff and for the comprehension of written documentation

Proficient map reading and navigation abilities

Ability to work independently and collaboratively within a team

Ability to react quickly to operational challenges and troubleshoot effectively

Strong problem-solving abilities and attention to detail

Basic understanding of remote control operation and fleet management systems is a plus!

Nice-to-haves:

Experience working in a fast-paced environment

Interest in robotics and technology

Have a driving license/good understanding of traffic rules

Had worked at desk jobs, help desk, service desk, technical support, and software specialist/analyst

Benefits:

Pre-tax commuter benefits

Employer (Hire Art) Subsidized Healthcare Benefits

Flexible Spending Account for healthcare-related costs

Hire Art covers all costs for short and long-term disability and life insurance

401k package

Commitment: This is a full-time, ongoing contract position staffed via Hire Art. It will be onsite and available to candidates local to the Austin, TX area.

Hire Art values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas.