Banking Advisor Bilingual: English and Italian​/Russian​/Ukrainian​/Portuguese​/Spanis

Position: Banking Advisor Bilingual: English and Italian/Russian/Ukrainian/Portuguese/Spanis[...]

Banking Advisor - Etobicoke (Bilingual: English and Italian/Russian/Ukrainian/Portuguese/Spanish/Mandarin/Cantonese)

We are hiring multiple candidates across branch locations in the Etobicoke area. Banking Advisors are expected to be fully available to work during RBC’s retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable.

What is the opportunity?

This unique position calls on your client‑focused sales expertise and natural problem‑solving skills to maximize each client interaction. You help clients with their everyday banking, credit, and investment needs, serve as an RBC ambassador, and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating how to use digital banking, onboarding a new client, or referring a complex opportunity to a specialist, your expertise will create memorable client experiences and drive satisfaction and loyalty.

What

will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities.
• Focus on client education and demonstration, leveraging technology to deliver a memorable experience, drive sales, and retain business.
• Respond to client‑initiated contact, assisting them with a full range of financial transactions.
• Actively listen and engage clients in conversation to further understand their individual needs.
• Proactively take ownership of resolving and preventing client banking problems.
• Cultivate and maintain relationships with partners to maximize business opportunities and referrals.

What do you need to succeed? Must‑have

• Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course).
• Demonstrated passion for putting clients first, and success in a hands‑on, target‑driven sales environment.
• Problem‑solving and people skills, with the ability to build strong relationships and proactively connect with clients.
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
• Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.).
• Availability to work all open business hours.

Nice‑to‑have

• Track record in building rapport and maintaining client relationships within the financial or service industry.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
• Continued opportunities for career advancement.
• World‑class sales training, coaching, and development opportunities.
• Support from a dynamic, collaborative, progressive, and high‑performing team, as well as world‑class tools and training.
• Opportunity to achieve great success and grow your career with RBC.

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital Literacy.

Additional Job Details

• Address: 270 The Kingsway, Toronto
• City:
  Toronto
• Country:
  Canada
• Work hours/week: 37.5
• Employment Type:
  
  Full time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular – Trainee (Trainee)
• Pay Type:
  
  Salaried
• Posted Date:
• Final date to receive applications:

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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