Regional Robot Service Lead

Job description

Hire Art is helping our client hire a Regional Robot Service Lead to oversee and coordinate robot service operations across multiple sites in and around New Jersey.

In this role, you’ll combine hands-on mechanical expertise with people leadership and operational ownership to ensure consistent service quality, safety, and uptime across the region.

The ideal candidate is a proactive, field-oriented leader who enjoys balancing technical problem-solving with team development and operational execution.

As a Regional Robot Service Lead, you'll:

Lead and coordinate day-to-day robot service and maintenance operations across multiple regional sites.

Ensure consistent service quality, safety compliance, and operational uptime at all locations.

Manage, train, and support service technicians and site leads, setting clear expectations and standards.

Develop and optimize service workflows, schedules, and preventive maintenance programs.

Troubleshoot complex mechanical and electromechanical issues as needed, providing hands-on support.

Coordinate parts inventory, tooling, and equipment readiness across sites.

Serve as the primary regional point of contact for robot service operations.

Travel frequently between sites to provide on-site leadership, audits, and operational support.

Partner with central operations, engineering, and safety teams to implement process improvements and technical updates.

Track key performance metrics and provide regular reporting on service health, risks, and improvement opportunities.

Requirements

5+ years of experience in mechanical service environments (automotive, fleet maintenance, industrial equipment, robotics, or similar)

3+ years of people management experience leading technicians or service teams; multi-site oversight strongly preferred

Strong mechanical aptitude with the ability to diagnose and resolve complex issues

Proven leadership, organizational, and problem-solving skills

Comfort working in dynamic, field-based environments

Willingness and ability to travel frequently within the region

Strong communication skills and the ability to coordinate effectively across teams

Exposure to robotics, autonomous systems, or advanced vehicle technologies is preferred

Benefits:

Pre-tax commuter benefits

Employer (Hire Art) Subsidized Healthcare Benefits

Flexible Spending Account for healthcare-related costs

Hire Art covers all costs for short and long-term disability and life insurance

401k package

Commitment: This is a full-time, 1-year contract position (with the possibility of extension) staffed via Hire Art. This role is onsite and available to candidates local to the Cranford, NJ area.

Hire Art values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas.