Program Manager

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They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement.

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Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena may well be the most important technology company you’ve never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps.

VR, AI, IOT , 5G … literally none of it would be possible without the mind-boggling technology that makes the internet itself work. For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within the most advanced companies in the world.

Your passion to drive our IT Mission

IT Vision – Be a competitive advantage by providing world-class solutions that have a visible and measurable impact on Ciena’s business effectiveness.

IT Mission – Drive innovative technology solutions that enable employee and business productivity anywhere, anytime on any device…easily.

Ciena IT is committed to providing solutions that enable employee and business productivity ANYWHERE, ANYTIME and on ANY DEVICE…easily & securely. We are focused on that mission by understanding our business end to end, leveraging the latest technologies, taking risks, and leading with innovation. We learn, we grow, and we have fun. If you thrive in a culture that embraces diversity of thought and fosters innovation, as well as not afraid to take chances, then we want YOU!

Apply today!

We are looking for an industry-leading talent to make Ciena its own “first and best” customer for Ciena’s product portfolio.

The successful candidate would:

Develop an understanding of Ciena’s product line
- what they do, who they are for, and how they might be used in an enterprise.

Create a framework
by which these products can be organized and aligned with Ciena IT for support and enablement.

Assess Ciena product lines
and place them within the created framework.

Own efforts to implement
Ciena solutions in Ciena IT’s infrastructure, from development and testing into production operations.

Develop stories showcasing
how Ciena uses it’s own technology for both internal and external audiences.

Make roadmap recommendations
to the product line teams based on these assessments and implementations.

Based in the IT Infrastructure and Operations team, you’ll be working across all of IT. Your #1 partner organization is the Product Line Management office. In addition, you’ll work with Ciena’s Internal Business Unit & Technical Leaders (e.g., R&D, CTO, Sales & Marketing). You will be reporting to the Director of IT Network and Client Engineering.

You have a PHD (Passion, Heart, Drive) to build a World-Class Enterprise IT Culture

You love connecting people and groups that can help each other out

You can’t help curious how things work and how it might be useful to you.

You have the grit to persevere over obstacles, and help others to do the same

You care more about your team’s success then your own

You are willing to take calculated risks

You’re great at organizing di…