More jobs:
Job Description & How to Apply Below
Job Title: Service Now SAM Specialist
Location: Canada
Duration: 3 months (possible extension)
Position OverviewWe are seeking an experienced Service Now Software Asset Management (SAM) Specialist to lead the development, enhancement, and optimization of SAM capabilities within the Service Now platform. This role will focus on defining SAM use cases, implementing scalable solutions, and creating standardized onboarding playbooks to ensure effective integration of software assets and applications.
Key Responsibilities- Design, develop, and optimize Software Asset Management (SAM) solutions within the Service Now platform.
- Identify, analyze, and document SAM-related use cases aligned with business and compliance requirements.
- Configure and enhance Service Now SAM modules, including workflows, rules, and reports.
- Develop onboarding playbooks to streamline the intake and management of new applications and software assets.
- Collaborate with IT, procurement, security, and vendor management teams to ensure accurate license tracking and compliance.
- Support data normalization, reconciliation, and ongoing SAM data quality improvements.
- Provide guidance on SAM best practices, licensing models, and optimization opportunities.
- Assist with audits, compliance reporting, and continuous improvement initiatives.
- Strong hands‑on experience with Service Now SAM (SAM Pro preferred).
- Proven experience designing and implementing SAM processes and workflows.
- Solid understanding of software licensing models, compliance, and asset lifecycle management.
- Experience documenting functional requirements, use cases, and process flows.
- Ability to create clear, reusable onboarding and operational playbooks.
- Strong analytical and problem‑solving skills.
- Excellent communication and stakeholder collaboration skills.
- Service Now certifications (SAM, CSA, or related) are a plus.
- Experience working in short‑term or project‑based engagements.
- Prior experience supporting enterprise‑scale SAM implementations.
- Associate
- Full‑time
- Other
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×