Business Development Manager

Clarity Pharma Ltd was founded in 1999 and is one of the leading pharmaceutical and health distribution services. We provide bespoke end‑to‑end distribution services combined with the latest market insights and strategies, supplying to full and short‑line wholesalers, pharmacies, GP surgeries and hospitals.

Clarity Pharma Limited provides a pay range based on skills and experience. Your actual pay will be discussed with the recruiter.

• Gain and develop new business (selling directly over the phone)
• Maintain responsibility for a database of existing and target customers
• Pro‑actively contact existing customers to maintain and grow their accounts
• Assist in resolving all customer queries, including complaints when required
• Ensure all customer enquiries are managed in a professional and timely manner
• Collaborate with various departments to seek further product information to resolve queries
• Develop a good working knowledge of the product range and industry to engage with customers and provide an efficient front‑line service
• Complete order processing
• Generate and calculate tenders for accounts
• Generate and communicate daily offers to target customers
• Work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance
• Complete the daily and monthly targets set
• Follow procedures for each task and process/request, including logging, processing and progress chasing enquiries
• Work with the Area Sales Manager on onboarding new pharmacy accounts and track account spend
• Complete various department administration as required by the business

• Previous telesales experience (essential)
• Strong knowledge of the pharmaceutical industry & supply chain (essential)
• Experience working with Orderwise (desired)
• Proven sales record with commitment to reach targets and deadlines (essential)
• Strong commercial awareness, sound judgement and competent in making business decisions (essential)
• Strong computer skills with excellent verbal & written communication skills (essential)
• Good administrative and organisational skills (essential)
• Pro‑active, hard‑working with a positive can‑do attitude (essential)
• Self‑initiating and able to work both independently and as part of a team (essential)
• Confident and innovative approach to work (essential)
• Attention to detail and high levels of accuracy (essential)

• Opportunities for career progression with a clear commission structure
• Company socials
• Birthday club
• Be part of an exciting & growing company with a great team

Location: Colchester, England, United Kingdom

Senior‑level Role: Mid‑Senior level
Employment type: Full‑time
Industry: Manufacturing

If you are an experienced telesales/business development executive and believe this role is a good match, please apply now.