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Engagement Manager

Job in Essex, Essex County, England, UK
Listing for: North Scout
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst
  • Business
    Business Systems/ Tech Analyst
Job Description & How to Apply Below

Base pay range

Direct message the job poster from North Scout

Working pattern: Hybrid – 4 days in the office

We’re partnering with a high-growth challenger consultancy that has expanded rapidly across the private sector, delivering technology and business change programmes for commercial organisations. Despite their pace of growth, they’ve built a strong operational backbone
, with mature delivery governance, a well-established marketing function, and clearly defined, market-facing solutions.

Their focus is on helping clients modernise legacy environments, implement AI-enabled capabilities, and deliver scalable technology platforms that drive tangible business outcomes.

They’re now looking for an Engagement Manager to own and grow key client relationships post-sale. This is a commercially focused role where success is measured by account growth, revenue uplift, and the strength of long-term client partnerships.

The role

You’ll act as a trusted partner to private sector clients, overseeing technology and business change programmes while identifying opportunities to expand existing relationships.

Key responsibilities include:

  • Owning senior client relationships across technology and business change initiatives
  • Ensuring high-quality delivery and a consistently strong client experience
  • Identifying and converting upsell and cross-sell opportunities aligned to defined solutions
  • Expanding accounts and driving repeat business
  • Working closely with operations, delivery, and sales to convert client demand into commercial outcomes
What we’re looking for
  • Experience in engagement management, account management, or client services within technology consulting or professional services
  • A track record of growing revenue within existing private sector accounts
  • Commercially confident and comfortable being measured against targets
  • Strong stakeholder management skills across both technology and business leaders
  • A sales-oriented mindset focused on growth and value creation, not just delivery oversight
Salary & rewards
  • Bonus: Performance-related bonus linked to account growth and commercial success

If you want to be part of a challenger consultancy with real momentum, strong foundations, and clear growth ambition, this is a strong opportunity to make a visible impact!

Seniority level

Not Applicable

Employment type
  • Full-time
Job function
  • Consulting
  • IT Services and IT Consulting and Business Consulting and Services
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