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Customer Service Rep

Customer Resolution & Fair-Outcome Specialist

Job in Essex, Essex County, England, UK
Listing for: wefinanceanycar.com
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A financial services company in Essex is looking for a Customer Resolution Officer to manage customer complaints effectively. You'll conduct investigations, ensure compliance with FCA rules, and maintain high standards of customer service. The ideal candidate should have at least 2 years of complaint handling experience, strong analytical skills, and the ability to communicate effectively. This role is pivotal in ensuring customer satisfaction and compliance within the motor finance sector.
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