Planner - FTC

Planner - 15 month FTC

Location: Chelmsford
Employment type: Temporary, Full Time
Salary: £30,416 Per Annum

We are looking for a Planner to support all Operations teams, coordinating workers across multiple trade teams, managing scheduling, and performing administrative, financial, and statistical tasks to ensure efficient, high‑quality maintenance, responsive repairs, home emptying, compliance, and grounds services.

• Co‑ordinate resources across all trade teams, including contractors, to ensure the right number of people with the right skills are in place to achieve business objectives.
• Effectively schedule all works, projects and inspections; organise materials, logistics, equipment and waste clearance to maximise efficiency and productivity while delivering an excellent service to customers.
• Act as an ambassador for CHP’s values, ensuring customers are well informed and feel safe in their homes by collecting property data, checking customer details, and providing appropriate advice and support.
• Undertake administrative, financial and analytical activities to support the general operation of the Operations team where required.
• Collaborate with colleagues to create and implement customer‑focused business procedures and processes that ensure accurate, efficient work planning and eliminate non‑value activities for operational teams.

• Evidence of good literacy and numeracy, e.g., GCSEs or equivalent or equivalent prior learning.
• Experience of office systems and procedures, ideally in a repairs reporting, maintenance or scheduling role.
• High level of computer literacy, including a good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Experience working in a customer‑focused environment.
• Ability to prioritise work and manage conflicting deadlines.

• Competitive salary (£30,416 per annum).
• Learning and development opportunities.
• Healthcare cash plan.
• Robust employee reward and recognition programme.
• Free and confidential Employee Assistance Programme.
• CHP Participate volunteering programme.
• Competitive pension scheme.
• 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year.
• 37‑hour work week with flexible working options by agreement with line manager (hybrid working policy).

We are a local housing association passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes, and offer a wide range of support and services to help our customers and communities thrive.

Note:

We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.