Customer Service Representative

Customer Services Representative - Private Travel & Hospitality
- Permanent Position

Key Details:
Shift Pattern: 4 on, 4 off. Must have flexibility for weekends and holidays.

Skills Needed: Excellent communication and people skills to engage with guests professionally and attentively.

Are you ready to thrive in a dynamic, fast-paced environment? We're seeking a Customer Services Representative to deliver outstanding service to passengers, crew, and visitors from all over the globe. Join our front-line team and turn every interaction into a memorable experience.

What You Will Do:

• Welcome Guests:
  Greet and assist with a professional, friendly attitude.
• Ensure Seamless Experiences:
  Coordinate with teams to guarantee smooth operations from arrival to departure.
• Maintain High Standards:
  Serve refreshments and keep lounge areas spotless.
• Manage Essential Details:
  Handle cash, reports, and shift changes accurately.
• Prioritise Security:
  Adhere to strict safety and confidentiality protocols.

What You Bring:

• Professional Demeanor:
  Strong interpersonal skills and a polished appearance.
• Composure Under Pressure:
  Ability to multitask effectively in a busy atmosphere.
• Flexibility:
  Must be available for shift work, including weekends and holidays.
• Experience:
  
  Background in hospitality, travel, or premium customer service is a plus.

If you excel in a high-energy environment focused on customer satisfaction, we want to hear from you!

This is a permanent role with a starting salary based on experience. You must have the right to work in the UK to be considered. HRGO is a recruitment agency dedicated to supporting UK businesses, and we strive to respond to all applications.