O2C Senior Analyst - Collections

** Privacy Preference Center:
** At Brenntag, we value collaboration, integrity, and innovation. In this role, you will have the opportunity to make a tangible impact on our financial processes and contribute to a culture that prioritizes efficiency and strong partnerships.

The Senior Collections Specialist plays a key role in leading collection operations and ensuring consistent performance across receivable portfolios. This role focuses on managing escalated cases, improving collection efficiency, and supporting doubtful debt provisioning. Through strong leadership and stakeholder management, the position drives operational excellence, improved cash flow, and customer satisfaction.## #
** Your Role
*** Control and ensure that collection processes are performed in compliance with company policies, procedures, and service level agreements
* Lead daily collection operations to ensure timely and accurate cash collection and up-to-date AR balances
* Oversee and manage receivable portfolios, ensuring past-due balances remain within agreed targets
* Handle complex and escalated customer disputes and payment issues
* Contribute to and propose improvements to the doubtful debt provisioning process
* Review and analyze scheduled and ad-hoc financial and performance reports
* Monitor and drive collection KPIs such as collection rate, past-due accounts, and cycle time
* Manage stakeholder expectations and ensure high-quality, timely service delivery
* Ensure compliance with internal controls, company policies, and service levels
* Drive and support continuous improvement initiatives for increased process efficiency
* Provide coaching, guidance, and operational direction to team members## #
** Your Profile
*** Experience in Collections, Accounts Receivable
* Experience in Accounting
* Experience in a shared services environment
* Advanced knowledge of ERP systems and MS Office tools
* Strong leadership, organizational, and analytical skills
* Excellent verbal and written communication skills in English## #
** Our Offer
*** Work in an international environment within a market-leading company
* A real impact on business processes and shaping the growth strategy in Poland
* A high degree of independence, with the freedom to take initiatives and make decisions
* A comprehensive benefits package, including private medical care, life insurance, and a sports card Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic.

We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.## Brenntag TA Team Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.

Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution.

As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.

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