Clinical Competency Coordinator​/RMA

Overview

El Centro Family Health is seeking a full-time Clinical Competency Coordinator/RMA preferred, dedicated to serving the needs of our community.

As a Federally Qualified Health Center, 501c3, our mission is to provide affordable, accessible, quality health care to the people of Northern New Mexico. We strive to improve the quality of life by bringing primary health care and basic health education to the people of Northern New Mexico through a system of clinics and cooperative programs. El Centro offers vital health services in a caring and supportive environment.

• Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Attention to detail.
• Willing to travel to outlying clinics as needed.
• Excellent communication skills.
• Knowledge and fluent skills of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook.

Under the direction and supervision of the Regional Nurse Manager or Director of Nursing, the Clinical Competency Coordinator ensures and maintains the overall clinic operation in the successful delivery of quality patient care and functions as liaison between the Regional Nurse Manager or Director of Nursing and Clinic Nursing Personnel. The employee is responsible for overseeing clinical competencies throughout the nursing department with new and existing employees.

Will play a vital role in the orientation process for Medical Assistants throughout the 90-day introductory period. The employee assists in planning and organizing training to maintain, and implement new clinical skills and/or competencies within the organization. The coordinator is familiar with medical terminology, the names of instruments, how to interact with patients and provides patient care and other related clinical, laboratory, technical and support to Physicians, Midlevel Practitioners, and Licensed Nurses to provide direct patient care following El Centro Family Health (ECFH) Policies and Procedures.

May be required to travel to perform work assignment at any ECFH Medical Clinic.

The Clinical Competency Coordinator acts as a member of the Nurse Management Team to help assist in the overall clinical operations with nurses, clinic managers and nurse managers by acknowledging, adhering to, and implementing overall organizational and medical policies and operating procedures of ECFH. Maintains established departmental policies and procedures, objectives, quality assurance, safety, environmental and infection control standards.

Employees must gather, analyze, and process information for accurate and responsible decision-making. Position requires ability to listen and evaluate component parts of communications, in order to reach accurate objective conclusions. Position requires ability to explain procedures and processes, both orally and in written form.

Employees are not delegated authority to commit to the company in the expenditure of funds or the adoption of changes in policy or procedure. However, employees are responsible for identifying correct answers and recommending action with a high degree of reliability. Employees may order supplies for department operation.

Employees communicate verbally with co-workers, patients and clients, and members of the public. Such communication must be correct, clear, and understandable. Written communications require review, signature, and/or clearance by the supervisor.

Errors by the employee may result in public and employee inconvenience, dissatisfaction, and potential legal action; errors may also result in liability to El Centro Family Health in terms of fines, fees, or other penalties.

Description of Controls:
Charting and other documentation is subject to supervisory review, as part of the Quality Assurance/Assurance process.

Because the employee has access to personal and professional data regarding individual patients and their families, an essential job result is the maintenance of a high level of confidentiality of the information processed by the employee. Violation of this confidence may result in disciplinary action, including termination of employment.

Education: High school diploma or GED equivalent.

Experience: Minimum of one-year experience working in the health care field preferably in a clinical setting.

Certification: CPR or Basic Life Support (BLS).

Experience: Minimum of one-year experience in supervisory role in a clinical or hospital setting.

Certifications: Registered Medical Assistant Certification - (must be obtained within 15 months of hire).

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