Program Manager​/Enrollment Clerk

Position Title:

Enrollment Clerk/ Program Manager
Department:
Office of Vital Statistics & Enrollment
Salary Grade: 1065 Per Class Code
Position Status:
Full-time
FLSA Status:
Non-Exempt

Under the general direction of the Program Director; assist the Program Director with implementing and supporting all census and enrollment data projects.

This job description is illustrative only of the responsibilities performed by this position and is not an all inclusive list of all responsibilities, duties, and skills required of personnel in this classification. Duties, responsibilities, and activities may change at any time with or without notice.

• Always maintains confidentiality by keeping all records, documents, personal contact information for member and non-member files, and other matters dealing with the people confidential; and information will not be discussed with anybody outside of the Vital Statistics Office unless otherwise directed.
• Responsible for cataloging current tribal enrollment rolls, including base rolls, and ongoing roll, continuous inventory of information.
• Responsible for finalizing inventory of all current vital statistics documents.
• Responsible for updating current and future forms.
• Assist the Director with Enrollment Files, Death Certificates, Bureau of Indian Affairs forms, and correspondence to the Tribal Governor's Office.
• Assist in contacting outside agencies relating to enrollment.
• Responsible for updating census data and entering data into a database.
• Responsible for implementing and continued digital scanning and storage of enrollment and vital statistics records.
• Assist the Director in council meetings in making program presentations.
• Be in the authority of the Vital Statistics office during the absence of the Director.
• Attends all scheduled meetings as requested by the Director.
• Responsible and proficient in explaining the Enrollment processes to the community.
• Provide excellent customer service via telephone and in person.
• Contributes to a team effort by accomplishing related results as required.

• Knowledge of Santa Clara, State, & Federal laws, regulations, policies, and procedures.
• Must be skillfully knowledgeable in documentary research.
• PC proficiency and strong skills in MS Word, Excel, PowerPoint, and Access are required, along with experience in working with an electronic database to compose a number of professional documents.
• Self‑motivated, organized, able to handle multiple tasks, meet deadlines and work under pressure.
• Able to interact and communicate effectively with community members, outside agencies, and tribal leadership.
• Strong verbal and written communication skills.
• Ability to work with employees and community members regarding sensitive, confidential information.

• Associate degree in Data Entry, Records Management recommended, or 2 years of equivalent combination of education, training, and experience which provides the requisite for the position.
• Two (2) years of experience with developing and maintaining databases.
• PC proficiency and strong skills in MS Word, Excel, PowerPoint, and Access are required, along with experience in working with an electronic database to compose a number of professional documents.
• Must have Two (2) years of Supervisory experience.
• It is preferred that this individual is a resident of Santa Clara Pueblo who can understand the native Tewa language and is knowledgeable of Santa Clara Pueblo history and culture.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may need to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include the ability to adjust focus. The noise level in the work environment is usually moderate. Travel may be periodically required.…