Senior Play Garden Attendant – Hampton Court Palace

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.

We have an exciting established opportunity for someone to join our team as a Senior Play Garden Attendant. Our Magic Garden is designed to engage, inspire, excite, and surprise our young visitors and their families, providing a fun and stimulating experience that the whole family can explore together, with elements that appeal to adults as well as children. Our Magic Garden offers children a stimulating and challenging environment for them to explore and develop their abilities.

As the Senior Play Garden Attendant you will provide a presence in the Garden to ensure this can be explored safely.

• Supporting, coordinating, and supervising seasonal staff and volunteers
• Ensuring the purity and cleanliness of water features by conducting chemical tests and routine maintenance in line with training provided
• Carrying out safety inspections of play equipment, facilities, structures, and the general area.
• Acting as the first point of contact for visitors
• Maintaining and checking play equipment
• Being watchful for over‑capacity problems and congestion
• Maintain the gardens plants, shrubs and flowers to a good standard.
• Preparing the garden for opening each morning (10am) by maintaining sand areas, tidying play equipment and ensuring everything is working as it should.
• Communicating the Magic Garden guidelines to visitors
• Communicating with Garden management team
• Support the management of other areas during the closure periods of the Magic Garden

We are looking for a responsible individual with strong customer service skills, who can confidently engage with all visitors and help them enjoy this unique family play area, and who has a suitable level of fitness to carry out the fundamental requirements of the job profile.

We are ideally seeking someone with experience and qualifications in First Aid, gardening and working within a relevant children’s environment. A DBS check and some managing experience would also be desirable. Applicants should also have a strong understanding of Health and Safety procedures.

As the garden will be open seven days a week, there will be a requirement to work weekends and bank holidays as part of a rota basis.

• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits
• Staff discounts and membership to all palaces

Please find further information in the attached job profile/person specification.