General Manager

Overview

The Wine Room is a neighbourhood wine bar and shop in the heart of East Molesey, known for its warm welcome, thoughtful wine selection, and relaxed atmosphere. We’re looking for a full-time Manager to lead our team and help shape the next chapter of our growing business.

This is a hands-on, people-focused role for someone who loves hospitality, thrives in a small but ambitious environment, and takes pride in creating memorable experiences for guests and staff alike.

Acting as an ambassador for The Wine Room, embodying our values of warmth, inclusivity, and genuine hospitality.

Being a visible, positive presence on the floor — engaging with guests, supporting your team, and fostering a fun, professional atmosphere.

Leading by example to instill pride, confidence, and passion within the team.

Developing a deep understanding of our wine and drinks offering, with an enthusiasm for keeping the range fresh, interesting, and accessible.

Supporting tastings, events, and wine education for both staff and customers.

Supporting in the management of stock control, stock rotation, and accurate stock reporting.

Working with the owners to ensure stock levels are maintained

Maintaining high standards of cleanliness and compliance, including opening/closing procedures and regular audit trails

Ensuring the rota is efficient, fair, and aligned with business needs, including holiday planning and payroll preparation.

Motivating the team to deliver excellent service, increase sales, and meet cost targets.

Bringing energy, ideas, and initiative to help grow the business and enhance the guest experience.

Competitive salary depending on experience

Generous staff discount on and off shift

Company pension

Training

A warm, collaborative working environment where your ideas genuinely matter

Minimum 2 years’ experience in bar, restaurant, or hospitality management

Strong leadership skills with a hands-on, can-do approach

A passion for wine is essential — formal qualifications are a bonus but not required

If you’re excited by the idea of leading a friendly, community-focused venue and helping shape the future of The Wine Room, we’d love to hear from you.