Palace Host; Seasonal andGuaranteed
Listed on 2026-01-15
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Event Manager / Planner, Bilingual
Location: Molesey
Join themtakes this summer at one of the most iconic palaces in the world!
Our client is an independent charity that cares for six of the most magnificent palaces in history. These palaces are the setting for stories that shape them all, and they're passionate about sharing them in ways that inspire and engage. They want everyone to find themselves in the spaces and stories they share.
Location: East Molesey, London
Status: Temporary / Seasonal
Salary: £28,909 per annum pro rata (full‑time), currently £17.30 per hour
Contract: Seasonal: 17 March – 6 September 2026
Guaranteed
Hours:
Approx. 400 hours across 13 May – 7 June & 20 July – 6 September 2026
Hours: Full‑time and part‑time opportunities available. Shifts include weekends and bank holidays on a rota basis. Typical day: 09:30 – 18:15.
Our client is committed to honouring the London Living Wage increase from 1 April 2026.
About the RoleAs a Palace Host, you’ll be part of a friendly, experienced team helping them deliver exceptional visitor experiences during their exciting summer season. From their annual Music Festival and Food Festivals to live interpretation and special events, you’ll play a key role in welcoming and engaging visitors.
Your responsibilities will include:- Greeting visitors and providing outstanding customer service
- Monitoring historic rooms and ensuring the safety of their collections
- Checking tickets at entrances and supporting event operations
- Maintaining site security and assisting with visitor safety
- Working both indoors and outdoors, including some evening events
They’re looking for enthusiastic, customer‑focused individuals who enjoy working as part of a team. You’ll need:
- Previous experience in customer service or security
- A good level of fitness for a role that involves being on your feet and moving around the site
- Flexibility to work weekends and evenings
- An interest in history is a bonus, but not essential
- Fullxhr training will be provided.
- Enhanced holiday entitlement
- NEST Pension Scheme
- Family‑friendly policies and benefits
Closing date:
Friday 23 January 2026
Assessment & interviews:
Week commencing 2 February 2026
Please submit your CV and answer the competency and availability questions. No cover letter required.
Our client is an equal opportunities employer and values a diverse workforce. They are committed to safeguarding and ensuring the safety of everyone in their palaces.
You may have experience of the following:
Visitor Experience Assistant, Heritage Site spos Host, Museum or Gallery Attendant, Visitor Services Assistant, Historic Site Guide, Customer Service Assistant (Visitor Attractions), Front of House Assistant, Tour Guide / Visitor Guide, Events Support Assistant, Cultural Venue Host, Guest Services Assistant, Visitor Engagement Officer, Hospitality & Visitor Services Assistant, Attractions Host, Public Engagement Assistant, etc.
-226 048
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