Inside Sales Representative - Rental

Hawthorne Cat is a family‑owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

The Inside Sales Representative (ISR) influences sales of Caterpillar Product Support and technology offerings in the San Diego and Pacific regions. This key role builds and maintains relationships with select customers and keeps them informed of Hawthorne’s products, services, and promotions. The ISR assists in Hawthorne’s ongoing customer account management and sales efforts.

• Prospect and develops customer accounts; establish and maintain close working relationships with customers at all levels.
• Deliver information on current products, services, and promotions offered by Product Support.
• Create and provide customer quotes and follow up to close Product Support and technology sales.
• Follow up on expiring customer agreements and subscriptions to obtain timely renewals.
• Develop e‑commerce and other business opportunities for select customer accounts.
• Generate leads in Sales Link (CRM) for other Hawthorne business units and assign them to the appropriate branch or division representative.
• Effectively utilize CRM and other technology applications to better assist customers.
• Act as a main contact for Product Support, assisting walk‑in traffic and unassigned sales inquiries.
• Make occasional sales calls on customers in other assigned markets and maintain a standard quoting process for Product Support sales.
• Maintain sales call reports and weekly call planners.
• Develop sales goals and objectives for each market.
• Assist in marketing campaigns, special events, and other duties as needed.
• Perform any job that may be assigned as necessary to meet the company, department or individual goals and objectives.

• Minimum of two years in a customer service or sales & marketing role; construction industry preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Positive attitude and self‑starter.
• Organized and a good planner.
• Ability to set and meet goals.

Applicants may be required to pass a written and/or oral examination before being considered for employment in this position.

• Walking and moving about on foot, often up and down stairs.
• Handling: seizing help or works with hands.
• Lifting: raising or lowering miscellaneous paperwork.
• Reaching: extending hands and arms in any direction.
• Stooping: bending body downward and forward by bending at knees or waist.
• Standing: remains in standing position if required to perform various functions of the job.
• Vision: read computer and paperwork.
• Talking: communications by phone and in person.
• Sitting: sits at desk; sits for long periods of time.
• Climbing: may climb on and off various equipment.

• Noise:
  Works in conditions with constant or intermittent noise.
• Temperature/Weather:
  Works in both office and outdoor environment.

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $70,000-$80,000 annually

Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® participates in E-Verify.