General Manager at HVAC and Plumbing

General Manager – Aelott Air Conditioning and Plumbing

Aelott Air Conditioning and Plumbing is seeking a General Manager to lead all aspects of operations with a strong emphasis on leadership, cultural stewardship, and performance. The GM will serve as the company’s standard bearer—ensuring Aelott maintains its reputation for excellence while driving disciplined growth and operational execution.

• Leadership and Strategy
  • Serve as the cultural and operational standard bearer, modeling Aelott’s mission, values, and service philosophy.
  • Set quarterly and annual goals aligned with long-term company objectives.
  • Provide leadership, coaching, and mentorship to field and office employees.
  • Promote a positive, accountable, growth-oriented work environment.
  • Uphold high standards of safety, customer experience, and teamwork.
• Operational Management
  • Oversee day-to-day operations across both Divisions and office support.
  • Ensure jobs are executed efficiently, safely, and within budgetary guidelines.
  • Implement and reinforce operating policies, workflows, and quality standards.
  • Recruit, onboard, train, develop, and evaluate employees.
  • Strengthen job costing accuracy, productivity, and scheduling effectiveness.
  • Ensure compliance with licensing, permitting, safety protocols, and regulatory requirements.
  • Support local marketing and demand-generation initiatives.
  • Manage and maintain Service Titan to ensure the pricebook and all related details remain accurate and up-to-date for reliable reporting.
  • Identify, troubleshoot, and follow through on any Service Titan questions or challenges to keep workflows running efficiently.
• Financial Management
  • Manage budgets, forecasts, and financial plans.
  • Monitor financial and operational KPIs to identify performance trends.
  • Analyze job and service profitability and take corrective action where needed.
  • Drive improvements in margins, labor efficiency, and cash flow.
  • Identify opportunities for pricing discipline, revenue growth, and service expansion.
  • Minimize operational and financial risk through disciplined management.
• Business Development
  • Identify opportunities for organic growth and new service offerings.
  • Build and maintain strategic relationships with distributors, suppliers, and partners.
  • Lead business development activities, including proposals, bids, and contract negotiations.
  • Maintain strong customer relationships and ensure high satisfaction.
  • Stay informed on industry trends, technologies, and market conditions to position Aelott competitively.

• Proven experience as a General Manager or similar leadership role within a service-oriented business.
• Strong sales, customer service, and negotiation capabilities.
• Strong leadership, communication, and team-building skills.
• Ability to read financial statements, manage a P&L, and interpret KPIs.
• Demonstrated success driving operational performance and customer satisfaction.
• Analytical mindset with strong problem-solving skills.
• Valid Driver’s License.
• Preferred:
  Active California CSLB license (e.g., Plumbing, HVAC, Electrical, or related classifications).
• Experience with Service Titan a plus.

• High integrity, professionalism, and sound judgment.
• Natural team builder who invests in the development of others.
• Goal-oriented with strong planning and execution discipline.
• Action-oriented leader comfortable in a hands-on environment.

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid Time Off (PTO)
• Vision insurance
• Competitive executive compensation package with performance-based bonus.
• Medical, dental, and vision benefits.
• 401(k) with employer match.