Compliance and Risk Coordinator-Temporary

Overview

Provide organization and administrative support to Neighborhood Healthcare’s Compliance & Risk Management, and their respective programs in order to maintain effective operations. This role requires meticulous documentation, tracking of information, initiative taking, and collaboration with all departments, data collection, and active participation in maintaining and improving departmental and organizational standards. Responsible for providing reports and providing information and resources to various stakeholders across the organization.

• Meets and exceeds the organization’s customer service standards, including interpersonal communication and professional conduct expectations
• Optimizes the use of the compliance department software to manage related compliance and risk requirements
• Aids stakeholders on use of the compliance department’s software
• Prepares and formats departmental policies and procedures
• Prepares reports for compliance department leadership
• Maintains interdepartmental lines of communication
• Coordinates with leadership to ensure organizational policies are reviewed timely
• Oversees the policy program to ensure policy owners follow current standardization requirements
• Validates that policies have the appropriate approvals and plans for staff education
• Upload final policy documents in the policy library
• Archive policies as required
• Provides administrative support for the incident management process
• Provides administrative support for Compliance and Risk committee meetings
• Provides administrative support to the compliance and risk staff and leadership
• Prepares documentation, graphs and presentations for executives and board members
• Coordinates meetings, prepares documentation, agendas and minutes and distributes documentation as appropriate
• Maintains organized electronic files of compliance and risk related activities
• Coordinates education and training for compliance and risk management related requirements
• Responsible for the improvement of the compliance and risk internal intranet site with links and references
• Orders supplies, facilitates work orders, initiates help desk tickets, assists with onboarding new staff, organizes meetings, reserves conference rooms, arranges for food for employee experience staff meetings
• Creates monthly Compliance/Risk Tip Sheets
• Coordinates with site leadership to ensure compliance and risk requirements are met
• Oversees the monthly exclusion monitoring process for accuracy and compliance with state and federal regulations
• Prepare and distribute patient letters as needed
• Assist stakeholders with legal and regulatory requests
• Prepare weekly management report
• Functions as the department’s social coordinator
• Other duties as assigned

• High school diploma or GED required, bachelor’s degree preferred
• Minimum of 5 years’ experience working as an Administrative Assistant and/or Coordinator supporting several departments/leaders is required
• 5 years’ experience in a legal or healthcare setting preferred
• Familiarity with all types of office equipment is required
• 1 year project management experience preferred

• Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
• Strong understanding of office procedures and protocol with an emphasis on good organizational skills and diligence
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Knowledgeable about and experience with communicating complex information to technical and non-technical audiences
• Mastery of Microsoft Office suite
• Attention to detail and accuracy
• Flexibility and ability to work under pressure in a fast-paced environment
• Ability to prioritize multiple tasks
• Willingness to learn new skills
• Excellent customer service skills
• Excellent planning and organizational ability
• Ability to consistently produce high quality professional documents
• Consistently communicates in a courteous, professional manner with a focus on providing high quality and timely service to stakeholders
• Ability to successfully manage multiple tasks simultaneously
• Ability to work as part…