Domestic Operations Specialist

Erlanger, United States | Posted on 02/27/2026

Job Title: Domestic Operations Specialist

Employment Type: Full-Time

A transportation and logistics organization is seeking a strong Domestic Operations professional based in the Cincinnati / Northern Kentucky market. This is a fully on-site role and an immediate hire.

This is not an entry-level coordinator position. The focus is on an experienced operator who understands domestic freight execution and can confidently manage FTL and LTL operations while protecting margin and service quality.

• Manage full-cycle domestic freight operations across FTL and LTL
• Execute carrier procurement and negotiate competitive rates
• Track and manage shipments from pickup through final delivery
• Proactively resolve service failures, delays, and claims
• Communicate directly with customers, carriers, and internal teams
• Maintain margin integrity and ensure profitable execution
• Handle high-volume shipment flow with urgency and accuracy
• Partner cross-functionally with sales to support account growth and retention
• Maintain accurate updates within TMS and internal systems

• 2+ years of domestic brokerage or 3PL operations experience
• Strong understanding of FTL and LTL freight execution
• Experience operating in a fast-paced, high-volume environment
• Proven ability to negotiate with carriers and manage capacity
• Strong problem-solving and service recovery skills
• Detail-oriented with commercial awareness of margin impact
• Comfortable working fully onsite in Erlanger, KY
• High accountability and ownership mindset