Workshop Mechanic

We are looking for a highly skilled, hardworking and enthusiastic mechanic to join our busy team.

Full time - 40hrs based on Tues - Sat 9am - 5pm. Full and part time positions available.

We are a small independent bike shop with a big heart, in a beautiful location and with a great local community. We are passionate about providing the highest level of service to our customers. We service and sell all styles of bikes – Road, Triathlon, Gravel, MTB, Touring, Kids, Cargo, Leisure; and electric versions of the above. Our team has vast experience in many cycling disciplines including road, MTB, trials, TT, triathlon, long distance touring, audax, gravel and more.

You will be in the heart of Great Malvern, a town nestled on the side of the Malvern Hills AONB. With great walking, running, cycling and even paragliding spots on your doorstep. It's no surprise there is a real love of the outdoors in the local community. Our hills may not be the tallest, but they are steep and challenging! Like a mini mountain range, easily accessible and rideable all year.

With great XC, Enduro, gravel and road rides to choose from.

• Building new bikes
• Thoroughly diagnosing problems to ensure accurate repairs
• Undertaking all aspects of servicing from safety checks to major overhauls
• Building and truing wheels
• Undertaking e‑bike repairs and servicing including diagnostics, updates, inspections and fault finding
• Carrying out specialist repairs such as frame correction work, reaming/facing, etc.
• Fault finding on Di2 and AXS electronic drive trains
• Carrying out warranty work and completing claims with suppliers
• Fitting Ridewrap vinyl frame protection
• Completing all work to a high standard and in a timely manner to meet or exceed customers expectations
• Maintaining an accurate record of completed work
• Maintaining a clean and organised workshop
• Respecting all customers with a professional and friendly manner
• Complying with health and safety regulations and using appropriate PPE when necessary

• Maintain workshop stock levels and reorder as necessary
• Provide quotes and updates to inform customers
• Answer the phone, serve customers and operate the till when required
• Ride to the top of the Malverns to photograph cloud inversions!

• Minimum 2 years experience as a bike mechanic
• Qualified to Cytech level 2/3 or equivalent
• Experience with a wide variety of modern bikes and equipment including electronic gears, electric bikes, hydraulic brakes, bearing systems, suspension systems, etc.
• A good work ethic; hard working, energetic, communicative, honest, open and reliable
• A passion and enthusiasm for cycling and bicycles!
• Detailed product knowledge and willingness to keep up to date
• Commitment to serve all customers with a friendly, helpful, informative and personable manner
• Ability to work within a team and take instruction
• 28 days holiday
• Brand specific training
• Opportunity for career progress for the right candidate
• Being a member of a fantastic local community in a beautiful area. Great riding on the doorstep including road, gravel, XC, enduro. A vast number of local cycling groups including formal and informal clubs.

Please send an up to date CV detailing all relevant experience and qualifications along with a covering letter to include:

• Why you want to work for us
• Any specific requirements
• A brief history of your cycling journey including riding experience, best moments, events entered, favourite bikes etc. We are looking for passionate cycling enthusiasts and we want to get to know you!