Administrator, , Government

We are seeking to recruit a highly motivated and experienced part‑time Band 4 Administrator to work in the Community Eating Disorder Services. The role is 22.5 hours across three days a week, to be agreed.

You will join a busy, friendly and dedicated clinical team working alongside experienced administrators who will support and train you. The role is demanding and you will need to be highly organised and able to work well under pressure.

• Manage the processing of referrals into the service within very tight time frames, producing letters and managing databases and patient information systems efficiently.
• Work front‑line with clinicians, patients and families, welcoming them into the service and liaising with the public, GPs and other professionals by telephone and email.
• Exercise judgement regarding patient enquiries, assessing urgency and taking appropriate action.
• Present complex information verbally and through information technology.
• Support team members in liaising with young people, families, carers, secretaries, GPs and other care agencies.
• Receive and process referrals to the relevant clinician in the mandatory self‑monitor mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory
• Provide day‑to‑day supervision and monitoring of workload.
• Update case notes on the patient record system as required.
• Undertake regular managerial supervision and appraisal of administrators within the team, in conjunction with Band 5, if applicable.
• Provide secretarial support (arranging meetings, diary management, monitoring cover arrangements, logging incidents onto DATIX, etc.).
• Book appointments on the patient record system for clinics and individual consultations.
• Answer telephone calls and relay any messages in a timely manner.
• Create bespoke documents for the team, such as leaflets.

• Experienced as an administrator, preferably within a clinical or health service environment.
• High level of motivation, organisational skills, and self‑directed, self‑confident, self‑motivated—self‑confident self‑confident self‑self self self self self self self mand mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mand mand mand mand mand mand mand…