Vision Center Manager L3

What you'll do

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and in‑stock and inventory levels. Budgets and forecasts sales, assesses economic trends and community needs. Models, enforces, and provides direction and guidance to Associates on proper Customer/Members service approaches and techniques to ensure Customer/Members’ needs, complaints and issues are successfully resolved within company guidelines and standards.

Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community. Ensures compliance with company and legal policies, procedures and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational and quality assurance reviews, developing and implementing action plans to improve performance, providing direction and guidance on executing company programs and strategic initiatives, and directing the Vision Center Associates in ensuring confidentiality of information, documentation and assigned records.

Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace. Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair and maintaining optical equipment.

Upholds the company’s Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing company policies and procedures and suggesting resolution for Associates. Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning.

We offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off includes PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities.

For Information About Benefits And Eligibility, See One.

Walmart.

The hourly wage range for this position is $30.50 - $43.00
. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location).

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

• Supervising Associates.

1399 NAT WASHINGTON WAY, EPHRATA, WA , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.