PRN House Supervisor RN

Job Summary

The Supervisor, House - RN provides critical leadership during assigned shifts to oversee hospital operations and ensure the delivery of safe, high-quality patient care. This role acts as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays. The Supervisor coordinates patient flow, manages staffing, addresses emergencies, and ensures compliance with hospital policies and regulatory standards, serving as a resource for clinical and non-clinical staff.

Essential Functions

* Oversees hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs.

* Monitors hospital census, coordinates admissions, discharges, and transfers, and ensures optimal bed utilization.

* Acts as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support.

* Responds to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care.

* Serves as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation.

* Supervises nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery.

* Promotes efficient use of organizational resources to deliver cost-effective and safe patient care services.

* Ensures compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations.

* Handles patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies.

* Completes and validates the midnight census, ensuring accurate patient counts and bed status are reported.

* Conducts hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards.

* Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency.

* Provides administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed.

* Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction.

* Monitors and maintains an adequate supply of resources, ensuring staff have the tools necessary to provide quality care.

* Performs other duties as assigned.

* Maintains regular and reliable attendance.

* Complies with all policies and standards.

Leadership Responsibilities

* Supervision and Staff Management

* Supervises, trains and oversees departmental staff.

* Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.

* Assists with and contributes to performance evaluations and goal setting.

* Strategic Planning and Financial Oversight

* Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.

* Monitors expenditures, ensuring cost-effective delivery of services.

* May contribute to evaluation and implementation of new technologies to enhance operational efficiency.

* May contribute to development of departmental policies, procedures and protocols.

* Quality Assurance and Regulatory Compliance

* Ensures compliance with all relevant regulatory bodies.

* May participate in audits, inspections and accreditation processes as applicable.

* Follows established quality control practices to ensure accuracy, consistency and safety.

* Collaboration and Communication

* Works closely with leadership teams to coordinate and improve service delivery.

* Stays up-to-date with industry advancements, new technologies, and regulatory changes.

* Staff Responsibilities

* May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

* Associate Degree or higher preferred

* 1-2 years of related experience in the profession required

* 1-2 years of previous leadership experience preferred

Knowledge,

Skills and Abilities

* Strong leadership, organizational, and communication skills.

* Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.

* Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.

* Communicate effectively with leadership, team members, and stakeholders.

* Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.

* Problem-solving and critical thinking skills.

* In depth knowledge of industry best practices and regulatory compliance (if applicable).

* Strong organizational and time management skills.

* Proficiency with Google and Microsoft platforms, healthcare software systems, and data…