Quality Administrator, Quality Administrator

Quality Administrator

Location:

Enniskillen

Contract:

Fixed Term Contract

As Quality Administrator, you will provide skilled technical administrative support to the Technical and Operations teams. You’ll ensure a standardised approach to Quality Management System (QMS) activities across the site, helping maintain compliance and drive continuous improvement.

• Maintain the Site Quality Management System (QMS), ensuring updates and amendments are implemented and controlled.
• Ensure simplified retrieval of all quality records, procedures, and audits.
• Analyse and report Quality Performance Metrics/KPIs including lab results, supplier data, and complaints.
• Collate customer‑specific data (e.g. KPIs, clearance data, production reports).
• Manage customer complaints: log issues, coordinate investigations, and provide responses via the careline.
• Facilitate customer investigations and support resolution processes.
• Upload monthly Valpack data.
• Conduct stock takes and order laboratory supplies.

• Methodical and structured approach to work with the ability to meet tight deadlines.
• Food Science qualification or diploma preferred (but not essential).
• Understanding of food safety principles and standards (e.g. BRC, GMP).
• Proficiency in Microsoft Office Suite.
• Strong self‑discipline and proactive mindset.
• Flexible and adaptable approach to workload.