Food & Beverage Manager Stride Bank Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Food & Beverage Manager is responsible for overseeing the execution/service of all catered & concessions events. The Food & Beverage Manager must be personable and able to work in an ever‑changing fast‑paced environment. The Food & Beverage Manager will be responsible for training and developing all service staff.

The Food & Beverage Manager must maintain excellent attendance and be available to work events per business need.

This role pays an annual salary of $45,000-$55,000.

Benefits for Full‑Time roles:
Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until March 20, 2026.

• Overall Management of Catering and Concessions Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance.
• Ensure legal, efficient, professional and profitable operation of the venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
• Conflict resolution; last‑resort mediation; arbitration and labor negotiations, when applicable.
• Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
• Responsible for overseeing serving beverages to guests including alcoholic beverages. Must check guest’s  verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for executing all directives stated in all Banquet Event Orders.
• Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side‑work assignments.
• Responsible for ensuring tableware and linens replaced as necessary.
• Be able to identify ingredients or explains how various items on the menu are prepared.
• Assists in setting up banquet functions including linens, dishware, glassware and silverware.
• Responsible for observing guests to respond to any additional requests and determine before, during or after the served meal.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Leads F&B team with projects including training, inventory and special events.
• Leads Concessions Department in supervising outlets when business demands.
• Knowledge of Union Contract contents.
• Enforces all Oak View Group policies and procedures.
• Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
• All other duties as assigned by the Asst. General Manager and General Manager.

• Experience working in a management capacity in a high volume fast‑paced restaurant or catering environment.
• 3 to 5 years of experience in catering or concessions.
• Capable of operating in Microsoft Office applications including:
  Excel, Word, PowerPoint.
• Ability to supervise the work of others.
• Ability to communicate with employees, co‑workers, volunteers, management staff and guests in a clear, business‑like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Abil…