Assistant Manager; S. Broadway

Assistant Manager(06203) - 3920 S. Broadway

Full-time

Job Category Org:
Store Assistant Manager

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of the menu.
• Maintaining a perfect image according to company standards.
• Demonstrating customer WOW steps:
  Apologize, give them what they want, and give them something extra.
• Counting pepperoni and ham on every order every day, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must have $1 in coin change on every delivery and say “Let me get your change” on every order (no exception).
• No driver may carry more than $20 while on the clock, including personal money.
• No driver may have a pocket knife or any weapon while working.
• Keeping driver vehicles neat, clean, and in a positive image while working.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedure for products is allowed.
• Every driver must have completed Safe Delivery CBT.
• Every order is repeated for accuracy and name/address confirmed.
• Responsible for all results in assigned stores and ensuring food, labor and service goals are within target.
• Conducting P&L reviews with direct supervisor each month.
• Minimum 50-hour work week with 1 day off and 1 on-call day.
• Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
• Ensuring all stores are staffed and training all team members.
• Maintaining repair and maintenance in all stores.
• Ensuring all new products or ideas are implemented seamlessly.
• Ensuring all stores run at a minimum 4-star level.
• Performing Self OER’s in the first week of each period and making appropriate corrections.
• Completing evaluations and raises as needed and notifying paperwork and D.O.
• Following through on all assignments and ensuring all reports and paperwork are turned in timely.
• Ensuring all reports and paperwork at the store level are complete and accurate.
• Knowing all product and operational standards.
• Following all safety and security procedures and ensuring equipment is in working order.
• Maintaining store budgets.
• All school lunches are prepared and delivered within standards needed by school.
• Providing accurate and detailed accountability and ensuring paper trail exists.
• Ensuring all equipment is available and used correctly.
• Performing inventory checks on each store each month.
• Using system checklists and visit books.