Receptionist, Healthcare

This is a full-time post of 37.5 hours per week, based on a two-week shift rota covering hours between 8am and 8pm.

We are looking to hire a medical receptionist with excellent organisational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.

To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Medical Receptionist Responsibilities:

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctors, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between medical departments with discretion and professionalism.
• Adhere to policy and procedures during all activities.
• Assist with admissions/treatment as per agreed protocols.
• Ensure that stock levels are adequate, and orders are made timeously.
• Communicate medical results to patients under clinical supervision.
• Complete accurate documentation of patient visits.

Join the Team at Eagle House Surgery A Century of Care in the Heart of Enfield

Eagle House Surgery has proudly served the Ponders End community in Enfield for over 100 years, earning a trusted reputation for quality care and compassion. As a long-established and thriving practice, we are a close-knit team dedicated to putting our patients first and supporting one another every step of the way.

Our dynamic team includes four experienced partners, four enthusiastic salaried GPs, two dedicated nurses, and four skilled healthcare assistants. Together, we provide comprehensive care to a diverse and growing patient population in a friendly, fast-paced environment.

We offer:

Four weeks of annual leave
(plus eight bank holidays
)

NHS Pension Scheme enrollment for all staff

A supportive, collaborative atmosphere where your contribution truly matters

Come be part of a team where tradition meets innovation, and where your passion for patient care can thrive.

Job Responsibilities

Administration

to have a thorough knowledge of all the practices procedures

to work in accordance with written protocols

to retrieve paper medical records at the request of a doctor or nurse

photocopying as requested

• GCSE grade A to C in English

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.