Lead Cloud Operations Engineer

Job Overview

We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
As the Dev Ops Engineer, you will design, implement and maintain the infrastructure and processes that enable continuous integration, delivery and deployment of software applications. The role also involves collaborating with development and operations teams to streamline workflows, automate repetitive tasks and ensure the reliability, scalability and security of the production environment. You may be required to be on call as part of a scheduled roster.

• Lead and manage a team of Dev Ops engineers responsible for the development, deployment and maintenance of infrastructure and automation systems
• Oversee the design, implementation and optimization of Dev Ops products and workflows
• Collaborate with cross‑functional teams, including product management, operations, video engineering and monitoring, to ensure seamless delivery of infrastructure services
• Monitor and troubleshoot infrastructure delivery issues, ensuring high availability and quality of service
• Implement and manage cost optimisation strategies to ensure efficient use of resources and budget control
• Stay current with industry trends and emerging technologies, incorporating them into the team's projects as appropriate
• Provide mentorship and professional development opportunities for team members, fostering a culture of continuous learning and improvement
• Manage team WIP limits, roadmaps, timelines and resources to ensure successful delivery of multiple projects

• Experience working on multiple projects as part of a cross‑functional team
• Experience with architecture teams to design scalable, fault‑tolerant and cost‑efficient solutions
• Passion for researching and implementing new technologies
• Experience with mentoring and knowledge sharing
• Proven experience in coding with a programming/scripting language (e.g. Java, Golang, JavaScript, Python, Bash)
• Proven experience with IAC frameworks (e.g. Terraform, Ansible, Pulumi)
• Proven experience in using Linux/Unix
• Proven experience in using the Git Ops approach and related tools (e.g. ArgoCD, FluxCD)
• Proven experience working with databases (RDBMS or No
  
  SQL)
• Proven experience in a containerised environment (k8s, Docker) and tools (kubectl, Helm, kustomize, docker‑compose)
• Proven experience in networking and security standards, protocols and best practices
• Proven experience in logging systems (e.g. ELK stack)
• Proven experience in monitoring systems (e.g. Prometheus)
• Proven experience in tracing systems (e.g. Open Telemetry, Jaeger)
• Experience in performance optimisation and resource management
• Relevant certifications (AWS, Google)
• Understanding of Agile methodologies
• Ability to diagnose and resolve service‑affecting issues in a broadcast/livestream environment
• Pro‑active attitude

As a Dev Ops team within a prestigious broadcasting organisation, we work closely with architecture, support, playout, distribution and creative teams to bring innovative solutions to life. Our primary goal is to deliver end‑to‑end systems that meet the unique needs of our customers, from concept and design to a fully operational, polished product. We pride ourselves on being a small but highly efficient and well‑structured team with clear roles that leverage each member’s strengths to ensure seamless project execution.

Our Content Technology and Innovation team delivers high‑quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2,500 colleagues from around the world, we combine strategic insights, engineering know‑how and operational excellence to use the most innovative technologies to create and distribute our award‑winning content.

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive…