Business Analyst

Reference Number: CEX-002410

Salary: PO2 £ 46,968 - £50,085

Advert closing date: 25/01/2026

Department: CEX

Location: Civic Centre Site

Contract type: Permanent

Division: Digital Data & Technology Services

Hours Per Week: 36

Contract End Date: Not specified

Interview Date: Not specified

A Week in the Life of a Business Analyst at Enfield Council

Curious what it’s like to shape digital transformation at Enfield? Here’s a glimpse into a typical week as a Business Analyst in our Digital Services team.

You kick off the week by diving into discovery sessions with stakeholders. Your mission? To understand business needs and translate them into clear, actionable requirements. You’re mapping processes for a new customer portal, identifying pain points, gathering insights, and ensuring the solution aligns with strategic goals.

It’s all about collaboration. You facilitate a workshop with service teams, using your analytical skills to uncover opportunities for improvement. Later, you refine user stories and acceptance criteria, ensuring technical teams have everything they need to deliver high‑quality solutions.

You join a project stand‑up to review progress and address any blockers. In the afternoon, you analyse data from existing systems, spotting trends and recommending enhancements that will improve efficiency and customer experience. Your ability to turn data into actionable insights makes a real impact.

No two days are the same. You’re working closely with a Project Manager on a major transformation initiative. You validate requirements, manage change requests, and liaise with suppliers to ensure technical solutions meet business needs. Your attention to detail keeps projects on track.

You wrap up the week by updating documentation and sharing findings with stakeholders. You celebrate milestones, reflect on lessons learned, and prepare for next week’s challenges. Before logging off, you check in with your team, ensuring everyone is aligned and ready for the next week.

• You’re passionate about problem‑solving and delivering value, with a keen eye for detail and a drive to improve services for our community.
• You thrive in a dynamic environment, balancing multiple projects and priorities while keeping stakeholders engaged and informed.
• You’re a natural communicator and collaborator, able to translate complex requirements into clear, actionable solutions and build strong relationships across teams.
• You bring experience in business analysis, process mapping, and requirements gathering, ideally within digital transformation or the public sector.
• You’re curious and innovative, always looking for ways to optimise processes, leverage data, and support successful project delivery.

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working,  to find out more.

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A…