Registered Manager

Chiltern Support & Housing is one of the most experienced independent providers in the areas of acquired brain injury, mental health, and learning disabilities. Our expertise and dedication to delivering specialized care have been widely recognized. We are committed to providing high-quality services tailored to meet the diverse needs of individuals. Joining our team means being part of a well-respected organization that makes a meaningful impact in these critical areas.

• To effectively manage and supervise the Units/Area staff teams in accordance with CS&H policies and procedures;
• Responsible for the initial communication and consultation with families, service users, professional bodies, local authorities and other external agencies as required;
• To chair regular staff meetings and to regularly monitor quality in-service training and professional development opportunities for the team;
• To maintain an overview and full knowledge of all budgetary matters in relation to the Units/Area and take full responsibility for budget preparation and monitoring;
• Lead the strategic development of the Units/Area and contribute to shaping the future service;
• To liaise with relevant CS&H support services – HR, Finance, Marketing, Trusts and Managers;
• Provide updated statistics and service reports to the Trustees and Management as required including information for the Quarterly Board Report and Annual Report;
• To lead on any safeguarding matters and to be responsible for all areas around Health and Safety, risk assessments and building matters related to the Centre;
• Provide leadership to the team acting as a positive role model at all times;
• Have oversight of area staffing in rota’s.

• Collate organisational data in agreement with Managers (time sheets, sickness/accident logs, quality assurance);
• Responsible for providing information budgets on a weekly basis;
• Attend regular meetings as directed by management;
• Maintain overview of daily records, incident logs & shift planners;
• Monitor all key worker records & support individual key workers to develop positive working relationships with clients;
• Ensure maintenance of all unit environment is of a high standard (PAT testing, light bulbs, décor, and general repairs);
• Keep the management team informed of accomplishments & ongoing issues, participate in achieving resolutions to identified issues;
• Facilitate positive working relationships with client’s family & professional team;
• To act in the best interests of the organisation & those for whom it provides care;
• Maintain quality & standards of the organisation in all areas of provision;
• Maintain all areas of Health & Safety relevant to the service users, working environment & staff teams;
• Monitor & support relevant First Aid awareness and training within the staff team;
• Provide staffing statistics to support the recruitment requirements for the area and support the recruitment process working with HR;
• Working with HR and Training to identify any key staff specialist training requirements.

• Mid-Senior level

• Full-time

• Mental Health Care