Donation Center Supervisor

Overview

Join to apply for the Donation Center Supervisor I role at Goodwill Industries of San Diego County
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Position information reflects a supervisory role at a high volume standalone donation center or storefront donation center.

Supervisor for a specific assigned high volume standalone donation center or a storefront donation center.

• Supervises the daily activities of assigned sites and personnel. Ensures the site is safely and securely opened and closed when present.
• Assists in scheduling daily assignments providing site coverage at all times.
• Performs work activities of subordinates when necessary.
• Assists with and oversees the training of new attendants at assigned site(s). Provides ongoing training such as conducting huddles and safety trainings.
• Communicates policy/procedure violations and assists with handling disciplinary actions and Human Resources-related issues with guidance from a Donation Center Coordinator or the Department Manager.
• Ensures overall cleanliness and organization of the assigned site; communicates supply needs and maintenance concerns to the Coordinator.
• Keeps the Transportation Department informed of transportation needs or concerns at the assigned site.
• Submits, reviews and completes all assigned paperwork on a weekly basis, including payroll-related forms such as time corrections and meal forms.
• Safeguards all donations and company property from damage and theft. Treats donations and property with respect and care.
• Ensures compliance with the Standalone and Storefront Donation Center Training Manual by staff.
• Addresses donor/customer concerns; if unresolved, refers to the Coordinator or Department Manager. Documents and reports concerns promptly.
• Performs bag checks for all staff when present.
• For storefront sites with product sales only — accurately perform cash transactions, balance the safe, and complete banking responsibilities.
• Performs other miscellaneous duties as assigned or directed.

Education High School graduate or General Education Degree (GED) preferred.

Experience Six months supervisory experience required or internal promotion candidate; one year supervisory experience preferred.

Computer Skills Proficient entry-level skills in Email, Word and Excel.

Certificates and Licenses Valid CA Driver’s License with a driving record acceptable to Goodwill’s insurance company’s standards is preferred.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Civic and Social Organizations