Senior Technical Consultant - ServiceNow

Who Are We?  At Atos, we are committed to hiring the industry's top talent. Each employee is hand-picked not only for their skills but for their personality and broad expertise. We are looking for this rare combination of talent that sets us apart in the industry.
Job Overview:
Summary of Position.
The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service Management technical delivery in one or more of the following areas, we want to hear from you.

Languages:

English and French (Conversational-Professional)
Eligibility Requirements: MX Citizen, Mexican permanent residence.
Your Life at Atos:
You ́ll be responsible for providing creative solutions to resolve business problems via customer requirements based on the technology (Service Now), process gaps (ITSM/ITIL) and cultural challenges (people).
What will make you successful/or "Your X Factor":
Primary focus area:
Service Now ITSM, ITIL, ITAM, IRM, ITOM/CMDB & GRC
Other focus areas: HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.).
Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements.
Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to "needs" versus "wants". Working with the Client this requires thought leadership in transforming "solutionised" requirements to true business outcomes.
Working with the Pre-Sales and Technical Architecture functions to support, validate and help deliver client presentations, workshops and responses to technical and business enquiries.
Proven hands-on technical delivery (including development, testing and implementation) of cost-effective Service Now solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc)
Your Expertise:

Education:

Bachelor's degree in Computer Science or related field
Years of

Experience:

Hands-on design, development, and deployment experience with the  platform for 12 – 18+ months (and/or similar ITSM toolsets for 3+ years)
Minimum Required Skills
Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators
Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the Service Now platform using web services, SOAP, email, MID, plugins
Knowledge of technical components such as LDAP, VPN, SSL and other such technologies.
Has proven leadership experience in managing small teams and projects
Ability to produce documentation on various levels including technical and customer facing.
Preferred Skills
Service Now knowledge of the following products is a MUST: CSM (Customer Service Management)
HRSD (Human Resource Service Delivery)
ITBM (IT Business Management)
ITOM (IT Operations Management)
ITSM (IT Service Management)
SAM (Software Asset Management)
AIE (Analytics, Intelligence, and Reporting)
Dev Ops
Integrated Risk Management (IRM)
FSM (Field Service Management)
FS (Financial Services)
FOM (Field Operations Management)
FSO (Financial Services Operations)
GRC (Governance, Risk and Compliance)
TSM (Telecommunications Service Management)
LSD (Legal Service Delivery)
LP (Now Platform)
NLAP (Now Platform App Engine)
SO (Security Operations)
Certifications
ITIL v2 or V3 Foundations
CSA
ITSM
ITOM (Discovery Implementation Specialist and CMDB)
ITAM (HAM & SAM)
Any other, will be a plus (HRSD, CAD, VR, ITBM,IRM etc.)
Why Join Us?
Atos offers salary paid biweekly. Fund Tax Free Savings. Major Medical Expenses, Food Stamps, Vacation Bonus. Home Office Bonus. Food Aid and more.