Global HR Experience Specialist — Remote-Optional

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 Bin Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The HR Experience Specialist will be responsible for providing hands-on support throughout the entire employee lifecycle, ensuring that Deel's employees have a smooth, efficient, and positive experience across all HR processes. From onboarding to offboarding, you’ll work closely with global teams to address employee queries, assist with HR administration, and help implement HR initiatives that enhance employee satisfaction and engagement. Your role will ensure that employees feel supported, informed, and engaged as they navigate Deel's systems and processes.

Responsibilities

• Ensuring and maintaining compliance and HR operations in their assigned country in accordance with relevant employment laws and regulations and operational rules and RACI.

• Managing leave requests and processing administrative tasks for Employee of Records (EORs), such as applications, HR letters, and enrollments.

• Auditing, maintaining, and updating internal and external HR-related knowledge in collaboration with stakeholders.

• Providing support to EORs and clients for HR-related questions or concerns through all available communication channels.

• Managing standard onboarding and offboarding processes for EORs.

• Collaborating on HR project management, specifically for mass onboarding and offboarding initiatives.

• Responsible for ensuring the quality of the HR operations in the assigned countries.

• Being the subject matter expert for the country's operational quality and knowledge.

• Other ad hoc duties as required by the HR Experience department, including participation in projects and initiatives as needed.

Qualifications

• 5-8 years of experience as an HR Specialist or similar roles managing the full employee lifecycle (onboarding to termination) in a fast-paced environment.

• Fluency in English and Spanish (written and spoken).

• Excellent communication skills and strong customer orientation.

• Knowledge of the Spanish labor law and employment regulations in this location is essential.

• It’s a must to have previous experience with Risk Prevention and Health &…