Medical Assistant​/Front Office Coordinator - School Based

Overview

Supporting Community Healthcare is a rewarding role. Life Long Medical Care is looking for a Medical Assistant/Front Office Coordinator to work at our Emeryville School Based Health Center. The ideal candidate has excellent customer service skills working with diverse populations and previous medical office work experience. The Medical Assistant/Front Office Coordinator is responsible for assisting medical providers by completing basic clerical and clinical tasks utilizing Electronic Health Record systems.

Responsible for the coordination of operations in the areas of medical reception, scheduling, front desk and general clinic services. The Medical Assistant will collaborate with the Center Supervisor and Director in the implementation of protocols for the front office and patient scheduling. Completion of an accredited Medical Assistant program and current CPR are required.

This is a full time, 40 hrs/wk, benefit eligible position, working all year around including during school closure months.

This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.

Life Long Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.

Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

• Utilize an Electronic Health Record system to document patient registration, chief complaint, vital signs, review of systems, medication and health history, community health measures, including tobacco use and patient tracking.
• Assist in patient flow by timely rooming of patients and maintaining an awareness of exam room availability and timing.
• Perform patient discharge activities, including but not limited to completion of referral forms, instructions regarding filling prescriptions, making appointments, copying forms and other activities as needed.
• Perform other duties as assigned by supervisor.

• Prepare exam rooms before and after patient examinations according to clinic infection control procedures.
• Perform injection of vaccines and basic in-clinic lab tests including but not limited to urine dipstick, hemoglobin A1C, regular hemoglobin, rapid strep, pregnancy test and glucose level tests as ordered by provider.
• Perform EKG, ear lavage, audiometry testing and other tests as necessary.
• Assist practitioners during examinations as needed.
• Provide patient education and information as instructed by clinic practitioners and clinic protocols.
• Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.

• Maintain adequate stock of medical supplies and forms in clinic areas and at the MA Station, checking supply levels regularly.
• Clean, sterilize and stock reusable instruments, as needed.
• Test medical and laboratory equipment in accordance with regulatory guidelines.
• Keep all clinic areas neat and clean at all times to maintain a professional look.

• Ability to prioritize completing work demands and tasks from patients or staff.
• Ability to work effectively and calmly under pressure in a positive, friendly manner.
• Ability to anticipate patient or provider needs and take proactive measures to meet those needs within your scope of practice.
• Strong organizational, administrative and…