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Healthcare Administration

Care Connections Team Lead: Coaching, Scheduling and KPIs

Job in Elyria, Lorain County, Ohio, 44036, USA
Listing for: Lake Health
Full Time position
Listed on 2026-01-17
Job specializations:
  • Healthcare
    Healthcare Administration
  • Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading healthcare provider in Elyria, Ohio, is seeking a Team Lead to ensure an exceptional customer experience through effective training and coaching. The role involves managing calls, monitoring KPIs, and engaging with staff to improve performance. Ideal candidates will have over 2 years of experience in a customer-centric environment, strong analytical and communication skills, and proficiency with clinical systems such as Epic.

This position requires a high school diploma or GED, with prefered degrees in a relevant field.
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