Multi-Trade Operative - Carpentry

Overview

Location:

Ely, Cambridgeshire, GB, CB6 3NW

Department:
Property Services

Operation:
Sanctuary Property Services

Closing Date: 03/02/2026

Requisition: 227154

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Based at Lancaster Way, Ely – covering the East region

£34,376 - £36,185 per year

40 hours per week – Monday to Friday – 8:00am to 16:30pm

We have an opportunity for a Multi-Trade Operative (Carpentry) to join our team based in Ely. Within this role you will cover various work including repairs to domestic plumbing systems, internal and external carpentry, guttering repairs, fencing, glazing and any other work that may be required. The role is mainly lone working with opportunities to work with the wider team as and when required;

with a company van and tools included the role will cover the East region.

The role of Multi-Trade Operative will include:

• Carrying out construction, fault fixing and maintenance duties in accordance with contract and service specifications
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed in line with agreed processes and within contract and service specifications
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed, in accordance with the agreed requisition procedures and budgets

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Recent experience of undertaking a similar role
• Working experience of analysing and diagnosing problems and implementing effective solutions
• Working knowledge of the application of Health and Safety legislation
• PC literate and able to use and update computerised systems (including PDA) for work scheduling
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

If you have questions about the role or need adjustments, our talent team will be happy to help: prope

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Sanctuary is committed to being a diverse, inclusive organisation where our people thrive and meet customers’ needs with fairness and empathy. We welcome applications from diverse backgrounds. We will make adjustments throughout your application process in line with Sanctuary’s Disability Confident status.

Building Equality and Diversity

Sanctuary Group encourages applications from people from diverse backgrounds to support an inclusive environment. We work with the Home Office to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.