Medical Secretary

By its nature this is a varied role, whose priorities ofthe day can vary tremendously. You should be enthusiastic, adaptable, and solutions-minded, with a strong natural aptitude for technology, and credibleexperience in patient support or customer service roles. Primary healthcare isbroad, complex, and ever-changing, so there are endless opportunities to learn.

This is a great role for you if you love learning new thingstools, technologies, processes and you thrive off being kept on your toes toadapt as things change, while contributing to a bigger picture.

You will work proactively with colleagues across the organisation to ensure quality of service for patients and efficient ways ofworking within and among teams.

Your role has three main aims:

• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
• Provide general assistance to the Practice Team and project a positive and friendly image to patients and visitors, either in person or via the telephone
• Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice Team.

Mereside Medical is aflourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.40,000 patients.

As a group, wevegrown rapidly and now employ more than 140 people across the three practices.

We are people-centred in our approach to work and believe that every contactthat a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient,and connected ways of working to deliver ever better outcomes for our patients.

Our goal is todeliver on the ambitions laid out in the GP forward view in a way that islocally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unitand we work closely with the ICB to develop innovative ways to improve localservice provision. We are the lead practice for one of the two local PCNs andare represented in both.

Based: Mereside Medical Practices, initially based in Wilburton and in the future will be basedin Soham

Rate: FTE £24,731 per annum. Pro rata for part time (lessthan 37 hours)

Eligibility: You must be eligible to work in the UK

About Us

Mereside Medical is aflourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.40,000 patients.

As a group, wevegrown rapidly and now employ more than 140 people across the three practices.

We are people-centred in our approach to work and believe that every contactthat a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient,and connected ways of working to deliver ever better outcomes for our patients.

Our goal is todeliver on the ambitions laid out in the GP forward view in a way that islocally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unitand we work closely with the ICB to develop innovative ways to improve localservice provision. We are the lead practice for one of the two local PCNs andare represented in both.

The role

We are now looking for a Medical Secretary to join our current team to provide support to our patients to ensure their healthcareneeds are met and to our staff to ensure that, together, we offer an outstanding healthcare experience to every patient. Your role has three mainaims:

• Facilitate effective communication between patients, members of the primary health care team, secondary care and other…