French Speaking Credit Controller - FTC

What is the job?

We require a French Speaking Credit Controller for 6 months on a Fixed term Contract, to help us maintain and administer Thorlabs SAS Sales Ledger ensuring high invoicing accuracy and low third party customers past due ratio.

Monday to Friday 8.00 am – 4.30 pm (Hybrid working available)

Accounts

2 stage process following shortlisting – First stage: 1 hour Teams interview. Second stage:
OnSite 1 hour interview.

Thorlabs is a global, industry leading optical technologies company. We are experts in the design and manufacture or a range of innovative photonics products. We use these products in manufacturing and research, from fibre optics to piezo motors. We are the gold standard with optics laboratories worldwide. There are now 22 facilities across the world in 9 countries. Here in Ely, we are responsible for the Motion Control and Optical Tables product line.

It’s a hybrid role, working in our new purpose-built facility in Witchford, Ely as well as your home. Our purpose-built facility is just 12 miles from Cambridge, within the beautiful mediaeval city of Ely. There are train and bus links to Ely from Kings Cross and Liverpool Street London, and our site is within distance of Ely train station and Ely Bus station.

• Perform daily invoice runs, monitor invoice run set ups, adjust according to requirements
• Ensure invoices are delivered to the customers on a timely basis using the agreed method: email, E-invoicing (EDI) or external web platforms.
• Correct invoicing errors by raising credit notes and re-issuing invoices. Perform root cause analysis and propose corrective actions in order to prevent reoccurrence of similar errors
• Participate in cross functional team meetings (sales, RMA, OEM, other) to ensure highest invoicing accuracy and low past due ratio.

• Credit check new customers seeking trade settlement terms, propose and maintain credit limits. Document existing credit terms approval process, evaluate for effectiveness and implement best practices. Provide training to departments interfacing with the customers
• Monitor the aged debtors reports and contact customers to ensure timely payment of invoices by resolving any queries which are delaying invoice settlement. Liaise with the Sales, RMA, and other Thorlabs entities as necessary.
• Process daily cash postings ensuring timely and accurate application against outstanding invoices
• Releasing customer account statements on an agreed frequency.
• Request refunds to be processed when the customer accounts are in credit
• Anticipate developments and identify accounts that may require special attention and act decisively to resolve difficulties, consulting management where appropriate. Negotiate favourable payment plans if customers are in financial difficulties and unable to pay all past dues
• Act as a lead point of contact between Paris sales team and other accounts team members involved with France office accounting activities

• Responsible for closing of sales ledger and reconciliation against GL Control Accounts
• Maintain pro forma invoices log, capture payments received and invoices issued
• Other ad-hoc invoicing/bookings reporting as requested by management

• Must be native or highly proficient in French language
• A high level of integrity and maintain strict confidentiality at all times.
• Strong customer care and relationship management skills.
• Demonstrated ability to work independently as well as in a collaborative team.
• Experience with Microsoft software, Excel, Word and Powerpoint.
• Ability to anticipate needs and solve problems proactively.
• A-Level/NVQ level 3 or equivalent experience or qualifications.
• AAT qualification is desirable but not essential.
• At least 3 years of experience in Credit Controller role working on customer base located in France

At Thorlabs there are lots of opportunities for inhouse customised training and development that accelerates your career progression. We have free onsite parking, free refreshments, as well as an entertainment area…