Inside Sales Representative

Join to apply for the Inside Sales Representative role at Glass America

2 months ago Be among the first 25 applicants

Join to apply for the Inside Sales Representative role at Glass America

Get AI-powered advice on this job and more exclusive features.

Elmhurst, Illinois

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.



Job Description

POSITION SUMMARY:

Inside Sales Representatives provide effective and outstanding customer service to all customers, answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customers’ needs, effectively communicate with prospective customers to explain and sell Glass America products and services, appropriately respond to inquiries and questions, use available resources to provide accurate information about our products and our competitive prices, turn objections into sales, and use strong sales techniques to close each sale.

Principle Functions And Responsibilities

• Including but not limited to:
• Handle customer inquiries via phone and email.
• Provide customers with auto glass product and service information.
• Provide customers with estimates, make sales, schedule appointments, and process orders.
• Document all call and sale information.
• Make follow-up sales calls on all estimates that have been written and not sold.
• Assist with handling work for peers who are not available or are out of the office.
• Consistently meet all metrics established for the ISRs.

Skills/Abilities

• Professional and pleasant telephone voice.
• Ability to effectively function in a team setting.
• Easily adaptable to a fast-paced environment managing multiple tasks.
• Excellent interpersonal communication skills (i.e., verbal, written, listening).
• Cheerful and helpful attitude.
• Good data entry and typing skills.
• Ability to function in a fast-paced environment.
• Problem-solving skills (i.e., handling customer concerns, competitive pricing tactics, etc.).
• Ability to sit for long periods and use/read a computer keyboard and monitor.
• Able to work Saturday or Sunday as part of a weekly schedule.

Education/Qualification/Experience

• High School diploma or GED preferred.
• Experience using a PC with various software packages.
• Call center, customer service, or sales experience is strongly preferred.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details

This position pays $18/hr plus commission.

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Sales and Business Development
• Industries Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Glass America by 2x

Sign in to set job alerts for “Inside Sales Representative” roles.

Chicago, IL $-$ 2 weeks ago

Chicago, IL $84,000.00-$ 1 week ago

Outside Sales Representative (Full Time), Chicago, IL

Greater Chicago Area $-$ 4 days ago

Account Executive, Strategic Inside Sales

Wheeling, IL $65,000.00-$ 1 month ago

National Account Manager - 7-Eleven, Convenience Stores

Chicago, IL $-$ 1 week ago

Chicago, IL $55,000.00-$65,000.00 1 week ago

Sales - Field Account Manager, Redi Carpet Remote Inside Sales - Be a Chicago Matchmaker!

Chicago, IL $70,000.00-$ 10 months ago

Sales Development Representative (Healthcare SaaS) - Hybrid

Chicago, IL $90,000.00-$ 1 week ago

Chicago, IL $50,000.00-$65,000.00 1 month ago

Chicago, IL $50,000.00-$62,000.00 1 month ago

Mount Prospect, IL $-$ 2 weeks ago

Chicago, IL $67,600.00-$ 1 week ago

Sales Development Representative - Healthcare SaaS

Chicago, IL $90,000.00-$ 2 weeks ago

Oakbrook Terrace, IL $55,000.00-$65,000.00 7 hours ago

Chicago, IL $-$ 2 weeks ago

INSIDE SALES POSITION
- In office Position Healthcare B2B Sales Development Representative - Chicago

Chicago, IL $90,000.00-$ 1 month ago

Inbound Sales Development Representative

Greater Chicago Area $45,000.00-$55,000.00 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr