Elmhurst, Marketing & Communications Intern

Summary:

This position is designed to offer undergraduate or graduate students the opportunity to perform a variety of entry level professional administrative work, research, analysis, and project design work in support of the City Manager’s office, Office of Communications. Assignments and projects will involve assistance with the written and visual communications function, the City’s visitor and tourism marketing and promotion efforts, and a balance of administrative and operational responsibilities.

The intern will gain exposure to local government through interaction in the City Manager’s office and with various departments. The duties and responsibilities of the Marketing & Communications Intern are designed to prepare the incumbent for a successful career in the public relations and marketing field.

This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents within this classification. Incumbents are required to be in attendance and prepared to begin work at their assigned work location on specified days and hours. Factors such as regular attendance on the job are not routinely listed in the job descriptions but are an essential function.

Essential duties and responsibilities may include, but not limited to:

• Performs entry level professional administrative work, research, analysis, and project design in support of the City Manager’s office, Office of Communications.
• Develops and distributes educational and promotional content across various communication channels, including, but not limited to social media, website and email.
• Interacts with personnel from each department to ensure effective interdepartmental communication and maximize operational effectiveness.
• Works with community partners and local businesses to promote the City’s visitor and tourism marketing campaign.
• Creates visual designs based on communication needs and distributes across City-owned platforms and spaces.
• Analyzes and creates reports across City-owned digital marketing and earned media programs.
• Monitors and reports on social media and earned media mentions.
• Attends and participates in various organizational meetings and community events as directed, including those that occur after business hours or during the weekend.
• Promotes and maintains responsive community relations.
• Performs all other duties as assigned.

Current enrollment in a bachelor’s or master’s program in public relations, communications, marketing or a closely related undergraduate or graduate degree program.

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• Possession of a valid driver’s license.

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone.

Work may involve long periods of computer and office work with little exposure to excessive noise, dust, temperature, etc.

• Proficiency in Microsoft Word, Excel, Power Point and related applications.
• Proficiency in digital marketing platforms, including social media (Facebook, Instagram, Linked In, You Tube), website content management systems, and email marketing software.
• Proficiency in video recording and editing using a smartphone or DSLR camera.
• Proficiency in Adobe Creative Suite and Canva.
• Knowledge of basic practices and principles of public relations.
• Highly creative individual who has excelled in designing visuals to support communication campaigns.

• Excellent communication and interpersonal skills.
• Ability to organize, direct and coordinate projects and meetings.
• Working independently with guidance to accomplish assignments.
• Ability to create the visuals needed to support a campaign/project.
• Ability to handle confidential information in a sensitive manner.
• Ability to handle…