Project Manager, Operations Manager, Program ​/ Project Manager

We are a fast-growing healthcare technology company operating across telemedicine, e-commerce, and pharmacy. We are seeking an experienced, execution-oriented Project Manager to support new product launches, product changes, upgrades, and cross-functional initiatives across the business.

This role is based out of our Elmhurst compounding pharmacy and reports directly to the COO. The Project Manager will serve as the central point of coordination for projects and initiatives that cross the COO’s desk - capturing work, defining scope, tracking dependencies, and driving execution to completion across multiple departments.

The ideal candidate is highly organized, decisive, and comfortable operating with autonomy. They bring a proven project management approach, including a preferred platform or system they have successfully used to manage day-to-day execution while also delivering concise, executive-level updates to leadership.

• Serve as the primary intake point for projects, initiatives, and work streams originating from or escalated to the COO
• Capture project objectives, requirements, stakeholders, timelines, and dependencies
• Translate high-level direction into structured, actionable project plans

• Coordinate new product launches, product changes, upgrades, and enhancements across pharmacy, operations, regulatory, legal, marketing, engineering, and customer support
• Ensure alignment with regulatory requirements, operational readiness, and business priorities
• Track execution through launch and post-launch follow-up

• Develop and maintain project plans, milestones, task ownership, and timelines
• Actively manage day-to-day progress, unblock teams, and hold stakeholders accountable for deliverables
• Proactively identify risks, dependencies, and bottlenecks, escalating as appropriate

• Work closely with leaders and contributors across departments to ensure alignment and clarity of responsibilities
• Facilitate effective communication between teams with competing priorities
• Ensure projects move forward without relying on constant executive intervention

• Provide concise, structured status updates to the COO and executive leadership
• Distill complex projects into clear summaries highlighting progress, risks, decisions needed, and next steps
• Maintain visibility into overall project health across the portfolio

• Utilize a project management platform of choice that you have successfully used in prior roles
• Establish consistent workflows for tracking tasks, timelines, dependencies, and ownership
• Ensure tools are practical, adopted by stakeholders, and drive accountability rather than overhead

• Bachelor’s degree in Business, Project Management, Healthcare Administration, or a related field
• 5+ years of project management experience, preferably in healthcare, pharmacy, e-commerce, or technology-driven environments
• Demonstrated ability to manage multiple complex, cross-functional projects simultaneously
• Experience working directly with senior leadership and translating executive direction into execution
• Strong organizational, communication, and problem-solving skills
• Comfort operating in a fast-paced, evolving environment with minimal hand-holding
• Experience implementing or operating within a project management system that drives accountability and results

• Projects that cross the COO’s desk are captured, prioritized, and executed with clarity
• Teams understand their responsibilities and timelines without repeated follow-ups from leadership
• Risks and dependencies are surfaced early, not after deadlines slip
• Leadership receives clear, concise updates without needing to dig for details

• Competitive salary
• Comprehensive healthcare benefits and retirement plans with monthly premium covered by the company
• Lunch provided daily
• Opportunity to make a meaningful, visible impact in a growing organization

We are looking for top-talent that wants to make a measurable impact in an exciting, fast-paced environment. This role is full-time in Elmhurst, IL.