More jobs:
Customer Service Account Manager
Job in
Elmhurst, DuPage County, Illinois, 60126, USA
Listed on 2026-02-08
Listing for:
Semblex Corporation
Full Time
position Listed on 2026-02-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below
- Review RFQ (Request for Quote) for costing
- Review and send “formal” quotes to customer
- Process customer orders for input into system
- Prepare “contract” review for all incoming customer orders
- Daily issuance of BOL’s for shipments
- Analysis of MRP reports to identify problematic issues pertaining to delivery
- Analyze/Update customer schedule changes to ensure on-time delivery
- Manage Customer Portals and EDI (OEM’s will require weekend review)
- Handles daily activity which requires strong analytical & problem resolution skills
- Decision maker to serve both customer and company
- Understand impact to cost and bottom line
- Manages information flow throughout organization and acts as key liaison internally and with customers
- Negotiate & resolve obsolete claim issues
- Coordinate with QC on corrective action requirements
- Assist Accounting with customer payment issues
- Coordinate back-up OEM training
- Going to off-site plants (local)
- Travel for Customer visits (US and Global)
- Full-time position (40 hours per week) – Salaried position
- 7:30am – 4:30pm
- May require some weekend and/or evening hours
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×