Customer Support Specialist

Posted: 01/15/2026 Industry: Supply Chain Job Number: SBK
26.1.15.1 Remote Friendly:
On-Site

Experience:

1 - 2 years

Leading supplier in the food ingredients industry is seeking a Customer Support Specialist
. This role is critical to providing an accurate order processing, inventory coordination, and a high level of customer satisfaction across accounts. In this role, you will act as the main point of contact for customers regarding order submissions, updates, and changes, while working closely with warehouse and internal teams to ensure product availability and timely fulfillment.

• Handle customer orders from start to finish for both U.S. and international customers
• Enter orders into the system and get them ready for warehouse picking and shipping
• Work directly with customers to provide updates, make changes, and confirm orders

• High school diploma or equivalent required
• Previous experience in customer service, sales administration, or operations
• Experience in a food or chemical manufacturing strongly preferred
• Strong attention to detail and organizational skills
• Ability to manage multiple orders and priorities in a fast-paced environment

Hourly Rate: $25–$30/hour, depending on relevant experience

Employment Type: Temp-to-Perm

Location: Near Western Suburbs